Edwina Gray-Wright
Salisbury,USA
Summary
Results-driven professional with a proven track record of leading teams and optimizing processes within organizations. Known for leveraging strong leadership skills to drive operational success and implement strategic initiatives. Focused on fostering team collaboration and achieving measurable outcomes, while remaining adaptable to evolving needs. Proficient in problem-solving and communication, with a dedication to driving continuous improvement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Section Chief (Supervisory), Surger
WG Bill Hefner VAMC (659),
11.2015 - 12.2021
- Oversaw successful product launches, coordinating cross-functional teams to meet deadlines and objectives.
- Trained [Number] personnel on [Branch] procedures and safety.
- Streamlined workflow processes, resulting in increased productivity across the section.
- Ensured compliance with industry regulations, conducting regular audits and reviews of operational practices.
- Developed comprehensive risk management strategies to proactively identify potential issues before they escalated.
- Developed strong relationships with external partners to ensure timely collaboration on projects.
- Enhanced team efficiency by implementing streamlined processes and procedures for daily operations.
- Evaluated employee performance fairly, providing constructive feedback for continuous improvement efforts.
- Reduced overhead costs, identifying and eliminating unnecessary expenses in the department budget.
- Inventoried gear and supervised general use.
- Spearheaded change management initiatives that resulted in improved adaptability among team members during periods of transition.
- Managed resource allocation effectively, ensuring optimal use of personnel and equipment resources.
- Transformed underperforming teams through strategic leadership and targeted performance improvement initiatives.
- Mentored junior staff members, providing guidance and support for professional development.
- Implemented training programs to enhance staff knowledge and skills, boosting overall performance levels.
- Boosted employee morale by developing a positive organizational culture focused on recognition and growth opportunities.
- Budgeted funds for training on regular basis.
- Improved communication between sections, fostering a collaborative work environment.
- Negotiated favorable contracts with vendors to secure cost-effective services for the department.
- Facilitated successful cross-departmental collaborations to achieve shared goals more efficiently.
- Supervised, encouraged and evaluated cross-functional teams by coaching and empowering team members to meet production goals.
- Increased project completion rates with effective delegation and priority assignment.
- Conducted performance reviews to identify employee strengths and encourage professional development opportunities.
- Oversaw projects, equipment and manpower needs to properly allocate resources and training.
- Liaised with accounting manager to formulate department and fixed asset budgets.
- Obtained and enhanced quality benchmarks and objectives by developing and implementing standard practices and control plans.
- Assisted with new processes and product planning to facilitate rollout.
- Developed production schedules to maintain sufficient shift coverage.
- Trained and guided team members to maintain high productivity and performance metrics.
- Monitored production targets to meet company and customer demands.
- Liaised with manager to discuss adverse trends and identify and resolve production issues.
Government Information Specialist (Privacy and FOI
WG Bill Hefner VAMC (659)
01.2021 - 07.2021
- Achieved client confidence and protected operations by keeping information confidential.
- Researched and analyzed information into briefing papers, reports and project papers.
- Evaluated vendor proposals for various products and services, selecting cost-effective solutions that met organizational needs while staying within budgetary constraints.
- Established and revised database by conferring with analysts and programmers to code and retrieve data.
Education
Master's Degree - Health Administration, Quality Assurance
University of North Carolina
Charlotte, NCBachelor’s degree - Biology, Literature
Rensselaer Polytechnic Institute
Troy, NYSkills
- Contracting Official
- Corporate Compliance
- Quality Assurance
- Privacy/Freedom of Information Act Official
- Policy Writing and Development
- Human Resourcing and asset management
- Operating System updating and maintenance quick study
- Empowering Supervisor
- Effective Administrative oversight and utilization
- Credentialing and privileging in the field of healthcare
- Health Information Portability Accountability Act (HIPAA) compliance assurance
- Excellent oral and written communication skills
- Microsoft Office Suite
- Timekeeping Systems
- Data Analysis Software
- Citrix
- ProClarity
- HR Smart
- Ethical leadership
- Conflict de-escalation
- Data entry
- Mentoring
Accomplishments
- Documented and resolved [Issue] which led to [Results].
- Supervised team of [Number] staff members.
- Achieved [Result] through effectively helping with [Task].
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Certifications Trainings
- COR FAC II certified
- ICD-10 Medical Coding Training
- VHA Community Partnership Directive Workgroup Member
- North Carolina Notary Public
- Leadership Development Institute (LDI) Class of 2004
- Medical Transcriptionist (75 WPM)
- American College Healthcare Executives (ACHE) Diplomat
- SharePoint Training 2017
- VA Lean Belt - Green 2017
- VA Lean Belt - Yellow 2011
Knowledge Skills Abilities
- Contracting Official
- Corporate Compliance
- Quality Assurance
- Privacy/Freedom of Information Act Official
- Policy Writing and Development
- Human Resourcing and asset management
- Operating System updating and maintenance quick study
- Empowering Supervisor
- Effective Administrative oversight and utilization
- Credentialing and privileging in the field of healthcare
- Health Information Portability Accountability Act (HIPAA) compliance assurance
- Excellent oral and written communication skills
Certification
- COR FAC II certified
- VA Lean Belt - Green 2017, VA Lean Belt - Yellow 2011
- Leadership Development Institute (LDI) Class of 2004
- American College Healthcare Executives (ACHE) Diplomat
Timeline
Government Information Specialist (Privacy and FOI
WG Bill Hefner VAMC (659)
01.2021 - 07.2021
Administrative Section Chief (Supervisory), Surger
WG Bill Hefner VAMC (659),
11.2015 - 12.2021
Bachelor’s degree - Biology, Literature
Rensselaer Polytechnic Institute
Master's Degree - Health Administration, Quality Assurance
University of North Carolina
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