Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brendon Blancaflor

Harker Heights,TX

Summary

Dynamic Wholesale Associate with proven expertise at Twin Liquors in inventory management and customer relationships. Skilled in stock control and merchandising strategies, I excelled in enhancing sales through effective product displays, retaining good customer relations, and training new staff. Committed to delivering exceptional service, I fostered customer loyalty while ensuring operational efficiency.

Diligent and reliable; successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.

Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.

Overview

5
5
years of professional experience

Work History

Wholesale Associate

Twin Liquors
08.2023 - 05.2025
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Organized and sustained organization of stock room.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Stocked shelves to match planogram images and instructions.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Received new stock and input values into computer system.
  • Collected, analyzed and modeled sales trends and customer preferences data to inform inventory development decisions.
  • Supervised and trained new staff.
  • Noted unsafe components inside packages and discussed concerns with supervisors.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Followed orders precisely for correct items, sizes and quantities.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Recorded daily activities for inventory control.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Safely and securely loaded items to prevent damage during transport.
  • Interacted with guests in friendly and knowledgeable way.
  • Maintained store assets with effective loss prevention strategies.
  • Greeted customers and directed to requested products.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Picked and packed order items.
  • Volunteered as a Delivery Driver.
  • Interviewed to manage another store within the company.

Retail Sales Associate

Twin Liquors
11.2019 - 08.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items, and assisted customers to their cars.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Prioritized helping customers over completing other routine tasks in store.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Managed efficient cash register operations.
  • Greeted customers and provided outstanding customer service.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Developed strong rapport with customers and created positive impression of business.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Education

Associate of Arts - Theater Arts

Central Texas College
Killeen, TX
05-2022

Skills

  • Returns handling
  • Invoicing procedures
  • Stock control
  • Merchandising strategies
  • Invoice generation
  • Sales support
  • Purchase orders
  • Shipping and receiving
  • Stock management
  • Team coordination
  • Inventory management
  • Customer relationships

Timeline

Wholesale Associate

Twin Liquors
08.2023 - 05.2025

Retail Sales Associate

Twin Liquors
11.2019 - 08.2023

Associate of Arts - Theater Arts

Central Texas College

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