- Aviation
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Artificial Intelligence (AI) and Machine Learning
- Drone Piloting
- Volunteer Work
- Adventure Travel
BRENDON RIVERA
Apollo Beach,FL
Summary
- Dedicated and motivated college student pursuing an Associate in Science degree with a focus on aviation. Currently gaining foundational knowledge and skills essential for a career as a commercial airline pilot.
- Reliable and upbeat Sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior Retail Sales Associate
UPS
02.2025 - 11.2025
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Performed cash, card, and check transactions to complete customer purchases.
- Managed efficient cash register operations.
- Developed strong rapport with customers and created positive impression of business.
Ramp Service Agent
DNATA
03.2024 - 12.2024
- Reported any damaged or lost luggage to supervisors immediately upon discovery for resolution
- Communicated effectively with flight crews regarding any delays or changes in schedule
- Serviced laboratories, water, and mechanical systems with skilled use of ramp equipment
- Loading, unloading with use of K-loaders or belt loaders
- Marshalling aircraft, wing walking, and an introductory Pushback lesson
In Store Packaging
UPS
11.2023 - 01.2024
- Assisted customers with finding products and provided helpful suggestions
- Prepared various goods according to company guidelines and safety standards
- Balanced cash drawer at end of each shift, ensuring accuracy in accounting
Pizza Maker
Papa Johns Pizzeria
09.2022 - 10.2023
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Wiped down counters and food prep stations using bleach and clean cloths.
- Monitored and maintained clean working areas and cooking surfaces.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Coached new workers on store policies, pizza making, and dough preparation.
First Sergeant
Civil Air Patrol: U.S. Air force Auxiliary
10.2021 - 05.2023
- Lead a large group of peers (Cadets) in establishing knowledge of paramilitary customs in regards to aviation
- Assist with coordination of intro flights for cadets
- Attend community events for work / volunteer assignments
- Mentor cadets to maintain testing requirements
Mental Health Outreach Volunteer
Vibrant
07.2021 - 03.2022
- Make outbound calls to Mental Health Providers to confirm their operational status and add to a referral database for new hotline
- Use Spreadsheet to take calls, and information received
Pizza Maker
Pizza Hut
10.2021 - 12.2021
- Used pizza cutter to slice whole pizzas according to customer size specifications.
- Checked temperature of ovens prior to use to ensure optimal cooking temperatures.
- Cleaned and sanitized kitchen surfaces and equipment.
- Communicated with customer to provide menu offering details and assist with decision-making.
- Checked completed orders for correct quantity and quality.
Education
Associate in Science (A.S.) - Aviation Science
Pasco Hernando State College
Multiple, FL05-2026
High School Diploma - Aviation
Sunlake HS
Land O' Lakes, Florida05.2023
Skills
- Aviation Expertise
- Risk Management Processes
- Aircraft Marshalling
- Customer Repour
- Analytical Problem Solving
- Effective Team Engagement
Accomplishments
- Graduated Jr High school with a major presented mathematics award
- Graduated High school in the Private pilot STEM program
- Achieved second highest command position is High school United States Air Force Auxiliary squadron.
- First student in my flight school to fly solo under 10 hours.
Affiliations
- AOPA - Airplane owners and pilots association
- EAA - Experimental aircraft association
Certification
- Student Pilot Certificate with solo endorsements
- Microsoft production products (Word, Powerpoint, etc.)
- Florida boating safety ID & Certification
Interests
Timeline
Senior Retail Sales Associate
UPS
02.2025 - 11.2025
Ramp Service Agent
DNATA
03.2024 - 12.2024
In Store Packaging
UPS
11.2023 - 01.2024
Pizza Maker
Papa Johns Pizzeria
09.2022 - 10.2023
First Sergeant
Civil Air Patrol: U.S. Air force Auxiliary
10.2021 - 05.2023
Pizza Maker
Pizza Hut
10.2021 - 12.2021
Mental Health Outreach Volunteer
Vibrant
07.2021 - 03.2022
High School Diploma - Aviation
Sunlake HS
Associate in Science (A.S.) - Aviation Science
Pasco Hernando State College
References
- Ms. Ann, Vibrant, Navigation Resource Specialist, Intern and Volunteer Coordinator
- Mr. Aragon, Sunlake H.S, Aviation Teacher and Civil Air Patrol Captain
Volunteer Experience
- Vibrant, Mental Health Outreach Volunteer, 07/01/21, 03/31/22, Make outbound calls to Mental Health Providers to confirm their operational status and add to a referral database for new hotline., Use Spreadsheet to take calls, and information received.
- Civil Air Patrol: U.S. Air Force Auxiliary, First Sergeant, 10/01/21, 05/31/23, Lead a large group of peers (Cadets) in establishing knowledge of paramilitary customs in regards to aviation., Assist with coordination of intro flights for cadets., Attend community events for work / volunteer assignments., Mentor cadets to maintain testing requirements.