Brenlee Feliciano
Summary
Compassionate Certified Nursing Assistant with extensive experience at Villa Rancho Bernardo Healthcare Center, excelling in patient care and vital signs monitoring. Proven ability to enhance patient satisfaction through empathetic support and effective communication. Skilled in implementing care plans and maintaining HIPAA compliance, ensuring dignity and comfort for all patients.
Personable and compassionate with natural ability to connect with patients and provide high-quality care. Knowledge of basic medical terminology and patient care techniques, combined with proficiency in vital signs monitoring and personal hygiene assistance. Dedicated to enhancing patient comfort and well-being through attentive and empathetic support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant (nursing Department)
Villa Rancho Bernardo Healthcare Center
11.2024 - Current
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained accurate patient records, documenting care provided and progress observed.
- Collaborated with healthcare team members to develop individualized care plans.
- Trained new staff on patient care protocols and safety procedures.
- Implemented infection control measures to ensure a safe environment for patients.
- Supported mobility of patients through proper lifting techniques and equipment use.
- Provided emotional support to patients and families, fostering a compassionate atmosphere.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
- Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
- Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
- Facilitated smoother transitions between medical appointments by organizing transportation arrangements for patients.
- Provided emotional and psychological support to patients and their families, fostering positive healthcare experience.
- Collaborated with healthcare teams to develop individualized care plans, enhancing patient outcomes.
- Assisted in rehabilitation of patients, facilitating quicker recovery with exercise and mobility support.
- Assisted with diagnostic tests and medical procedures, contributing to accurate diagnoses and treatment plans.
- Maintained clean and safe environment, reducing risk of infections and promoting health.
- Administered medication under supervision of nursing staff, contributing to effective treatment plans.
- Increased patient engagement by organizing recreational and therapeutic activities.
- Advocated for patient rights and needs, ensuring respectful and ethical care.
- Coordinated with external healthcare providers, ensuring comprehensive care by sharing patient information and updates.
- Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
- Facilitated smooth transitions for patients from hospital to home care, ensuring continuity of care.
- Conducted patient education on health maintenance and disease prevention, empowering individuals to take charge of their health.
- Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
- Implemented infection control protocols, minimizing spread of illnesses among patients and staff.
- Improved patient satisfaction with empathetic listening and addressing concerns promptly.
- Supported patients with personal care tasks to preserve dignity and promote independence.
- Enhanced team productivity by participating in training sessions and sharing knowledge with colleagues.
House Cleaner
Selective
02.2023 - 09.2024
- Cleaned residential spaces efficiently, ensuring high standards of cleanliness and organization.
- Utilized various cleaning tools and products to maintain a safe and hygienic environment.
- Adhered to safety protocols while performing cleaning tasks in diverse settings.
- Assisted in inventory management of cleaning supplies, ensuring adequate stock levels.
- Developed strong relationships with clients through consistent communication and exceptional service.
- Adapted quickly to new cleaning techniques and responsibilities as needed by clients.
- Maintained equipment in good working condition through regular checks and maintenance tasks.
- Collaborated with team members to streamline processes for improved operational efficiency.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Dusted picture frames and wall hangings with cloth.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Adhered to professional house cleaning checklist.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
- Emptied trashcans and transported waste to collection areas.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
- Delivered customized cleaning solutions based on specific property layouts and homeowner preferences, resulting in tailored experiences that met unique needs.
- Assisted fellow house cleaners when needed during busy periods or staff shortages.
- Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Consistently met or exceeded weekly productivity goals, contributing to the overall success of the company.
Line Cook
Fruitmania
08.2022 - 08.2023
- Prepared ingredients by chopping, slicing, and measuring to support efficient kitchen operations.
- Maintained cleanliness of workstations and tools to adhere to food safety standards.
- Assisted in cooking processes by following recipes and instructions from senior kitchen staff.
- Collaborated with team members to ensure timely service during peak hours.
- Supported inventory management by organizing supplies and reporting shortages as needed.
- Learned proper food handling techniques to minimize waste and enhance kitchen efficiency.
- Participated in daily prep work, contributing to overall meal quality and presentation.
- Adapted quickly to changing menu items and special requests from customers or chefs.
Education
High School Diploma -
Del Lago Academy
Escondido, CA06-2024
Skills
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Collecting vital signs
- Bathing assistance
- Compassionate
- Alzheimer's and dementia care
- Basic life support
- Bedside manner
- Vital signs monitoring
- Dressing assistance
- Safety precautions
- Recording vital signs
- Electronic charting
- Compassionate caregiver
- Patient-focused care
- Medical terminology
- Mobility assistance
- Companionship and emotional support
- Documenting behaviors
- Feeding assistance
- Positioning patients
- End-of-life care
- Adaptable
- Patient lifting
- Transfer techniques
- Urinary catheter care
- Ambulation assistance
- Healthcare ethics
- Inpatient care
- Geriatric care
- Patient relationship building
- Responding to emergencies
- Transporting patients
- Supporting personal needs
Certification
- CNA - Certified Nurse Assistant
- BLS- Basic life support cercertification
Languages
English
Full Professional
Spanish
Native or Bilingual
Interests
- Offering time and support to shelters for the homeless, women, and animals
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Youth Development Programs
- Community Cleanup
- Getting involved in local advocacy groups to promote positive change in the community
- Fundraising Events
- Animal Welfare Advocacy
- Environmental Conservation Projects
- Advocacy Campaigns
- Volunteer Work
- Homelessness Outreach
- Environmental Stewardship
- Participating in fundraising events to support local charities, schools, or community projects
- Horseback Riding
- Hiking
- Outdoor Recreation
- Cooking
- Baking
- I enjoy cooking for friends and family gatherings
- I like trying new recipes and food trends
- Creative Writing
- Drawing and Painting
- Crafting and DIY Projects
- Music
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Timeline
Certified Nursing Assistant (nursing Department)
Villa Rancho Bernardo Healthcare Center
11.2024 - Current
House Cleaner
Selective
02.2023 - 09.2024
Line Cook
Fruitmania
08.2022 - 08.2023
High School Diploma -
Del Lago Academy
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