Brenlee Lyman
Eureka,UT
Summary
Proven leader with a track record of enhancing operational efficiency at Rachel's Kitchen, adept in problem-solving and customer service. Excelled in fast-paced environments, significantly reducing mail delivery errors and streamlining event planning processes. Demonstrates exceptional accuracy and the ability to work independently, driving results and exceeding employer expectations.
Overview
3
3
years of professional experience
Work History
PSE Mail Processing Clerk
USPS
11.2022 - 07.2024
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Proved successful working within tight deadlines and a fast-paced environment.
- Reduced mail delivery errors by carefully verifying recipient addresses and ensuring accurate routing.
- Maintained a clean and organized work environment to optimize efficiency in mail processing tasks.
- Used automated mail processing equipment to sort and collate mail.
- Streamlined mail processing operations by implementing efficient sorting and organizing techniques.
- Coordinated with team members to manage heavy workloads, ensuring timely completion of all assigned tasks while maintaining high-quality standards.
- Delivered consistent performance under pressure during peak mailing seasons, effectively managing increased volumes without compromising service quality or efficiency.
Store Manager
Rachel's Kitchen
01.2023 - 10.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained employee schedules, trainings and ordering needed supplies and/or food.
Assistant Catering Manager
Rachel's Kitchen
10.2022 - 10.2023
- Received numerous accolades from satisfied clients due to meticulous attention to detail throughout every step of the event planning process.
- Ensured smooth execution of events by creating detailed timelines for all stages from planning to completion.
- Improved efficiency within the department by implementing new scheduling software that streamlined employee management tasks.
- Increased revenue by upselling additional services and products during the planning process with clients.
Shift Supervisor
Rachel's Kitchen
08.2021 - 10.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Enforced company policies and regulations with employees.
- Helped store management meet standards of service and quality in daily operations.
Education
High School Diploma -
Advanced High School
Las Vegas05.2022
Skills
- Problem-solving skills
- Accuracy and Precision
- Workplace Safety
- Work independently
- Deadline-oriented
- Labeling and Packaging
- Customer Service
- Great at adapting
- Great self-confidence
Timeline
Store Manager
Rachel's Kitchen
01.2023 - 10.2023
PSE Mail Processing Clerk
USPS
11.2022 - 07.2024
Assistant Catering Manager
Rachel's Kitchen
10.2022 - 10.2023
Shift Supervisor
Rachel's Kitchen
08.2021 - 10.2022
High School Diploma -
Advanced High School
Similar Profiles
Gevis Dickerson JrGevis Dickerson Jr
Mail Carrier at USPSMail Carrier at USPS
Natavia GordonNatavia Gordon
Mail Handler at USPSMail Handler at USPS
Justin MckenzieJustin Mckenzie
Mail Carrier at USPSMail Carrier at USPS