Summary
Overview
Work History
Education
Skills
Timeline

Brenna Alexander

Indianapolis,Indiana

Summary

Dynamic and detail-oriented professional with experience at Kentucky Fried Chicken, excelling in team leadership and customer service. Proven skills in sanitization techniques and effective time management, enhancing operational efficiency and customer loyalty. Recognized for training new staff and maintaining high standards in a fast-paced environment. Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements.

Overview

2024
2024
years of professional experience

Work History

Cleaning Assistant

Flagship
  • Handled equipment, chemicals, and materials properly and with caution.
  • Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Mopped and vacuumed floors to remove residue and restore finished appearance.

Cashier Team Lead

Kentucky Fried Chicken
04.2019 - 08.2023
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Increased customer loyalty and retention.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.

Dockworker

Southwest Airlines
04.2020 - 04.2021
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Kept storage areas organized, clean, and secure to fully protect company assets.

Line Cook

Havana Jacks
05.2016 - 04.2020
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Grilled meats and seafood to customer specifications.

Education

Creative Writing

Tri-Cities High School , East Point , Ga
08.2001

Skills

  • Sanitization techniques
  • Upholstery cleaning
  • Laundry services
  • Window cleaning

Timeline

Dockworker - Southwest Airlines
04.2020 - 04.2021
Cashier Team Lead - Kentucky Fried Chicken
04.2019 - 08.2023
Line Cook - Havana Jacks
05.2016 - 04.2020
Cleaning Assistant - Flagship
Tri-Cities High School - , Creative Writing

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Brenna Alexander