Detail-oriented and organized candidate with a proven ability to manage multiple tasks, communicate effectively, and provide an excellent customer experience. Committed to continuous self-directed learning. Reliable team player with a focus on collaboration and adaptability to meet changing organizational goals.
Overview
3
3
years of professional experience
Work History
Bookstore Cashier
University of Minnesota - Twin Cities
08.2025 - Current
Process customer transactions efficiently and accurately using point-of-sale systems.
Resolve customer inquiries and complaints, ensuring satisfaction with service received.
Promote a positive shopping experience with exceptional customer service, attentiveness, and friendly demeanor.
Continually seek ways to improve personal performance through self-assessment and willingness to learn new tasks.
Retail Associate
The Market: Muted Tones, David's Ice Cream, The Berry Market
02.2023 - 08.2025
Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
Seamlessly moved between three different shops within the business depending on staffing needs.
Operated point-of-sale systems efficiently, ensuring accurate cash, card, and check transactions, and customer satisfaction.
Assisted in the training of new associates to ensure they quickly became knowledgeable about products and procedures.
Maintained cleanliness and organization of work area to comply with health and safety standards.
Managed long lines of customers during peak times while maintaining professionalism under pressure.
Education
Bachelor of Science - Biological Sciences
University of Minnesota
Minneapolis, MN
05-2029
High School Diploma -
Holmen High School
Holmen, WI
05-2025
Skills
Reliability
Customer engagement
Verbal and written communication
Self-directed learning
Problem Solving and Conflict Resolution
Adaptable and flexible
Accomplishments
Member of the High School National Honor Society 2024-2025
Member of the Tri-M Music Honor Society 2024-2025
Honor Roll Student 2021-2025
Timeline
Bookstore Cashier
University of Minnesota - Twin Cities
08.2025 - Current
Retail Associate
The Market: Muted Tones, David's Ice Cream, The Berry Market
Application/Software Development at University of Minnesota, Twin Cities CampusApplication/Software Development at University of Minnesota, Twin Cities Campus