Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic

Brenna Beaty

Yukon

Summary

Dedicated professional with over 10 years of experience in customer service, retail, and data entry, complemented by a background in management and leadership. Known for fostering positive customer interactions and effectively resolving conflicts while demonstrating a friendly and enthusiastic demeanor. Strong work ethic and keen eye for detail contribute to consistent efficiency in all tasks. Committed to delivering exceptional service and driving team success in dynamic environments.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Implementation Validation Specialist

Paycom
12.2021 - Current
  • Improved validation processes by implementing risk-based approaches and streamlining documentation.
  • Maintained excellent communication with teammates throughout validation projects, keeping them informed about progress and potential challenges.
  • Led the training of junior team members on validation principles and techniques, fostering a culture of continuous learning within the organization.
  • Performed gap analyses between existing practices and required standards leading to the development of targeted action plans for process updates
  • Identified causes of equipment failures and made suggestions for issue resolution.

Claims Adjuster

Progressive
01.2020 - 09.2021
  • Handles day to day claims of incoming auto accidents. Working claim from start to finish with deciding liability, coverage and handling repairs. Handled subrogation claims for compensation. Additional help with vandalism and fraud claims.

Senior Greenlight Expert

Uber Technologies
08.2016 - 06.2019
  • In person support for driver-partners. Resolved issues regarding accounts discrepancies, earnings, documentations and technical outages.

Retail Associate

Home Depot
04.2013 - 05.2016
  • Experience in paint, freight, cashier and head cashier. Normal retail associate duties then managerial with head cashier handling monies and schedules.
  • Housing & Food Program, University of Oklahoma: 2010-2013
  • Cashier, Mckinney’s Grocery: 2007-2010

Education

Bachelor's Degree - Multidisciplinary Studies - Reproductive Health

University of Oklahoma
05.2019

High School Diploma - undefined

Roland High School
05.2010

Skills

  • Microsoft office
  • Adaptability
  • Detail Orientated
  • Food handling
  • Data Entry
  • Empathy
  • Time management
  • Typing/Writing
  • Multitasking
  • Self Motivated
  • Analytical/Problem Solving
  • Computer
  • Communication
  • Organizational know how

Certification

  • Public Notary
  • Oklahoma Property/Casualty Insurance Adjuster License

LANGUAGES

English

Timeline

Implementation Validation Specialist

Paycom
12.2021 - Current

Claims Adjuster

Progressive
01.2020 - 09.2021

Senior Greenlight Expert

Uber Technologies
08.2016 - 06.2019

Retail Associate

Home Depot
04.2013 - 05.2016

High School Diploma - undefined

Roland High School

Bachelor's Degree - Multidisciplinary Studies - Reproductive Health

University of Oklahoma

Similar Profiles

CREATE PROFILE