Working Out
Brenna Bowman
Minneapolis,MN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Property Coordinator
City Center Realty Partners
03.2022 - Current
- Developed strong relationships with tenants, fostering a positive community atmosphere within managed properties.
- Streamlined property management processes for increased efficiency in daily operations.
- Organized community events within managed properties that promoted tenant engagement and cohesion.
- Conducted thorough property inspections to identify areas requiring attention or improvement.
- Assisted in preparing annual budgets for assigned properties, enabling more precise financial planning for property owners.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Collaborated with other department teams to address concerns related to leasing, accounting, or maintenance functions promptly and effectively.
- Coordinated with vendors, contractors, and service providers to ensure timely completion of maintenance projects.
Hostess
Manny's Steakhouse
09.2022 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Marketing Representative
State Farm
06.2021 - 02.2022
- Collaborated with cross-functional teams to create cohesive marketing strategies that aligned with company goals and objectives.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
Assistant Store Manager
Sherwin-Williams
01.2020 - 05.2021
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
Education
BBA - Marketing
University of Wisconsin - Eau Claire
Eau Claire, WI12.2019
Skills
- Effective Multitasking
- Patience and Empathy
- Marketing and Advertising
- Exceptional oral and written communication skills
- Customer service-focused
- Adaptable
- Financial budgeting and reporting
- Staff Management
- Administrative Support
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
Work Preference
Work Type
Full TimeLocation Preference
HybridImportant To Me
Work-life balanceCompany CultureFlexible work hoursCareer advancementTeam Building / Company RetreatsPersonal development programsInterests
Hiking
Golfing
Spending time with friends and family
Timeline
Hostess
Manny's Steakhouse
09.2022 - Current
Property Coordinator
City Center Realty Partners
03.2022 - Current
Marketing Representative
State Farm
06.2021 - 02.2022
Assistant Store Manager
Sherwin-Williams
01.2020 - 05.2021
BBA - Marketing
University of Wisconsin - Eau Claire
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