Brenna Calvert
Parkersburg,WV
Summary
Jeg er veldig organisert, drevet, målrettet, pålitelig, hardtarbeidende og ærlig.
Overview
2
2
years of professional experience
Work History
Babysitter
Friends And Family Members
01.2019
- Taken care of kids under the age of 4
- I added various activities to help them learn and stay engaged.
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
Event Server
The Blennerhassett Hotel
08.2023 - 05.2024
- Worked closely with fellow servers to coordinate efforts during busy periods, promoting teamwork and efficient service.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Provided friendly, courteous service to create memorable moments for guests.
- Assisted event coordinators in the seamless execution of events by efficiently setting up and breaking down venues.
- Adapted to diverse event types, customizing service approach for weddings, corporate functions, and social gatherings.
- Supported team members during high-pressure situations by anticipating needs and offering assistance as needed, resulting in smoother event operations overall.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Arranged linens and table settings according to seating plan and event theme.
- Answered guest questions about event plans and food service choices.
- Monitored dietary restrictions and served guests with special needs.
Restaurant Hostess
The Blennerhassett Hotel
06.2023 - 05.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Checked in with servers to confirm preparedness before seating customers.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
Server
The Blennerhassett Hotel
06.2023 - 05.2024
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Summer Youth Employee
Eramet
07.2022 - 08.2022
- Diverse work with cleaning, painting, organizing and metal sorting.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Parkersburg South High School
Parkersburg, WV05.2024
Skills
Patience and Empathy
Time Management
Strong Work Ethic
Reliability
Following Directions
Dependability
Reliability and punctuality
Flexible scheduling
Toddler care experience
Licensed driver
CPR Certified
Additional Information
Lived in Norway
Languages
Norwegian
Full Professional
Timeline
Event Server
The Blennerhassett Hotel
08.2023 - 05.2024
Restaurant Hostess
The Blennerhassett Hotel
06.2023 - 05.2024
Server
The Blennerhassett Hotel
06.2023 - 05.2024
Summer Youth Employee
Eramet
07.2022 - 08.2022
Babysitter
Friends And Family Members
01.2019
High School Diploma -
Parkersburg South High School
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