Brenna Celious
New Orleans,LA
Summary
Focused Ride Operator follows procedures and protocols to maximize safety. Detail-oriented individual with great communication and team collaboration skills. Flexible Attractions Attendant with proven customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
2
2
years of professional experience
Work History
Ride Operator/Cashier
City Park
07.2023 - Current
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
- Provided exceptional customer service, addressing guest concerns and inquiries promptly and professionally.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Monitored passengers and ride operations and enforced safety regulations.
Cashier/Customer Service Cashier
Walmart
06.2022 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
No Degree - Nursing
Delgado Community College
New Orleans, LA05.2027
High School Diploma -
Fredrick Douglass High School
New Orleans, LA05.2023
Skills
- Customer Service
- Equipment Operation
- Safety Monitoring
- Emergency evacuation procedures
- Ticket Collection
- Ride operations
- Safety reporting
- Emergency Procedures
- Technical knowledge
- Safety Management
- Preventive Maintenance
- First Aid Training
Timeline
Ride Operator/Cashier
City Park
07.2023 - Current
Cashier/Customer Service Cashier
Walmart
06.2022 - 06.2023
No Degree - Nursing
Delgado Community College
High School Diploma -
Fredrick Douglass High School
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