Miles Sidzyik
Seattle,WA
Summary
Enthusiastic and adaptable professional seeking to explore new opportunities within your organization. With a strong commitment to learning and a diverse skill set encompassing customer service, cleaning, animal care, and outdoor work, I am confident in my ability to contribute positively to your team. My experiences range from managing a busy retail environment at Dockside Treasures, where I honed my skills in customer interaction and sales maximization, to undertaking specialized cleaning tasks at Tony's Terrific Carpet Care, and overseeing operations as a Dog Yard Manager at Camp Crockett. Throughout my career, I have demonstrated a strong ability to adapt and quickly pick up new skills. My diverse background equips me to handle various responsibilities effectively. I thrive in environments that present new challenges and opportunities for growth and development. I am eager to leverage my strengths and experiences to support your business in achieving its goals and objectives. I actively seek to expand my knowledge base and skill set and am excited about the possibility of contributing to your team. I would welcome the opportunity to discuss how my background and skills could benefit your organization. Thank you for considering my application.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Freelance Landscaping
06.2018 - Current
- - Project Management: Successfully managed solo and group landscaping projects, including design, execution, and maintenance. Maintained communication with clients to ensure their vision was accurately brought to life and met their expectations.
- - Client Servicing: Engaged in servicing client properties, ensuring timely and consistent quality in landscaping and property care. Managed budgets effectively to deliver projects within financial constraints, increasing client satisfaction.
- - Team Collaboration: Worked alongside team members on larger landscaping endeavors, promoting cooperation, learning, and sharing of best practices among peers.
Dog Yard Manager
Camp Crockett
04.2024 - 05.2025
- - Supervision and Care: Responsible for the daily supervision and quality care of a diverse group of dogs, ensuring all activities are safe and enjoyable. This involves monitoring behavior closely and providing interventions as necessary to maintain a secure environment for all dogs.
- - Behavior Assessment: Conduct thorough assessments of each dog’s temperament and personality upon arrival, utilizing this information to form playgroup compatibility and individual care plans. This is crucial for fostering healthy interactions among dogs during their stay.
- - Activity Planning and Management: Develop and implement engaging playtime activities tailored to the needs of different breeds and energy levels, promoting physical activity, mental stimulation, and socialization among dogs. Structure daily schedules that balance group play, solitary time, and rest, supporting the overall health of the dogs.
- - Conflict Resolution: Proactively manage and resolve conflicts or aggressive behavior among dogs using a variety of positive reinforcement techniques. Maintain a calm and composed demeanor at all times, ensuring that dogs feel secure and comfortable while under supervision.
- - Facility Maintenance: Oversee the cleanliness and safety of both outdoor and indoor play areas. Perform routine inspections for hazards or maintenance needs, ensuring compliance with health and safety regulations. Implement thorough cleaning protocols to maintain a sanitary environment for both dogs and staff members.
- - Owner Communication: Act as the primary point of contact for pet owners, providing regular and proactive updates regarding their dog’s behavior, experiences during playtime, and any concerns that might arise during their stay. Fostering strong relationships with owners through effective communication is key to ensuring repeat business and client satisfaction.
- - Team Leadership: Collaborate closely with fellow staff members to establish a cohesive approach to dog care. Provide guidance and training to new hires regarding best practices and facility protocols. Lead by example to promote a culture of teamwork, safety, and respect among staff and dogs alike.
- - Emergency Preparedness: Stay informed about potential emergencies or health issues that may arise amongst the dogs in care. Administer first aid when necessary and maintain accurate records of health histories, vaccinations, and any incidents to ensure proper documentation and follow-up care.
- - Continuous Learning: Stay up-to-date with industry best practices and advancements in canine behavior and care by participating in workshops, training sessions, and continuous education programs.
Sales Cashier
Dockside Treasures
06.2023 - 03.2024
- - Customer Interaction: Managed front desk operations, including checking customers out effectively and assisting customers in selecting appropriate gifts during their visits. Provided customer support by guiding them through their buying choices.
- - Revenue Enhancement: Enhanced store revenue by promoting beneficial product add-ons relating to customer shopping needs. Actively shared current pricing and promotional offerings to excite customers about their purchases, resulting in higher sales volume.
- - Organizational Support: Supported various departmental tasks as needed, such as merchandising displays and floor organization, contributing to an aesthetically pleasing shopping environment.
- - Promotions and Marketing: Maintained an organized and clean checkout area to provide efficient customer service. Informed customers of ongoing promotions and special offers to increase sales traction across various product lines.
- - Collaboration with Management: Worked closely with management in executing new procedures or promotional campaigns designed to enhance customer experience in the storefront, leading to increased repeat business and customer loyalty.
- - Safety Protocol Adherence: Adhered to all safety guidelines and protocols within the workplace, ensuring a secure environment for both customers and staff members.
- - Inventory Management: Assisted in managing store inventory by restocking shelves and updating stock levels, contributing to the smooth operational flow during peak shopping hours.
- - Sales Strategy Implementation: Engaged in implementing top-down sales strategies and clienteling techniques at the store level, increasing overall sales performance and customer satisfaction metrics.
- - Training of New Hires: Actively participated in training new hires by explaining cashier duties and responsibilities, as well as educating them about company policies and customer service expectations.
Carpet Cleaner
Tony's Terrific Carpet Care
01.2023 - 02.2024
- - High-Quality Cleaning Services: Responsible for cleaning various surfaces, including carpets, tiles, upholstery, and even vehicles and boats. This position involved intense physical labor and required attentiveness to learn specific cleaning techniques suited to different materials.
- - Odor Elimination: Developed expertise in effectively removing odors from homes through detailed and specialized cleaning practices. Many cleanings were performed in preparation for high-profile events, necessitating meticulous attention to detail.
- - Professionalism and Care: Maintained a clean and professional appearance of company vehicles through regular maintenance. Ensured all equipment was logged and tracked accurately using mobile work orders.
- - Client Relationship Building: Fostered positive relationships with customers by communicating effectively and professionally during service jobs. Engaged with clients to determine their specific cleaning needs by assessing the condition of floors and carpets.
- - Team Collaboration: Worked collaboratively with team members to achieve work order goals, optimizing performance and efficiency. Successfully completed professional cleaning assignments in diverse settings, including homes, businesses, churches, and institutions using industrial-grade machinery.
- - Safety and Sanitation Standards: Adhered to sanitation standards through skilled utilization of disinfection equipment and safe handling of cleaning chemicals. Controlled contaminants and maintained a clean working environment throughout all job sites.
- - Equipment Operation and Maintenance: Operated floor cleaning, buffing, and waxing machines proficiently for various flooring types. Managed all tasks involving loading, unloading, and cleaning equipment after each job to ensure optimal functionality.
- - Diverse Cleaning Methodologies: Applied stain and pre-cleaning treatments to various flooring types to achieve the best results. This included drying carpets and mats post-cleaning and ensuring proper ventilation during and after the cleaning processes.
- - General Maintenance Tasks: Carried out additional maintenance duties such as snow removal from walkways, pest management, and replenishing cleaning supplies and toiletries post-cleaning activities.
Farm Hand
Private Family Farm
06.2019 - 09.2022
- - Diverse Agricultural Tasks: Engaged in a variety of farming activities, which included general farm work, driving tractors, weeding, and assisting with crop maintenance tasks.
- - Maintenance Duties: Contributed to the upkeep and repair of farming equipment, ensuring optimal functionality for continued agricultural productivity. Responsibilities included preparing machinery for seasonal work and executing routine maintenance checks.
- - Hands-On Experience: Developed practical skills related to farming operations and gained invaluable experiences in working with livestock as well as understanding the agricultural supply chain.
Education
Business
Washington State University
Skills
- 1 Animal Care & Management
- Multitasking
- Multitasking Abilities
- Hospitality
- Reliability
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Money handling
- Customer service excellence
- Reliability and punctuality
- Cash register operation
- Written and verbal communication
- Order taking
- - Expertise in supervising and caring for diverse groups of dogs in outdoor environments
- - Skilled in conducting behavior assessments for animals to ensure safety and compatibility during group play
- - Proficient in conflict resolution techniques, utilizing positive reinforcement to maintain harmony in playgroups
- - Knowledgeable in emergency preparedness protocols, including first aid for animals and health monitoring
- - Knowledgeable in pest prevention techniques, contributing to overall hygiene in various environments
- 2 Cleaning & Maintenance
- - Extensive experience in deep cleaning, including carpets, upholstery, and specialized materials
- - Mastery in safe chemical handling, ensuring compliance with sanitation standards
- - Proficiency in operating industrial-grade cleaning equipment (steam cleaners, vacuums, etc)
- 3 Customer Service Excellence
- - Strong communication skills, capable of engaging with diverse clients and addressing their needs effectively
- - Experience in sales strategies, with a focus on upselling and enhancing customer satisfaction
- - Proficient in managing point-of-sale (POS) systems, cash handling, and conducting financial transactions
- - Adept at building relationships with customers, leading to increased loyalty and repeat business
- 4 Farming & Landscaping
- - Skilled in various farming practices, including fieldwork, crop maintenance, and operating heavy machinery
- - Experience in landscape design and maintenance, including installation and upkeep of garden features
- - Knowledge in sustainable farming practices and environmental stewardship
- 5 Technical Proficiency
- - Proficient in using hand tools and power tools for maintenance, cleaning, and logistics
- - Strong computer skills, capable of managing inventory systems and work order documentation
- - Familiarity with online marketing and social media platforms for business promotion
- 6 Project Management
- - Experience coordinating projects, from scheduling and budgeting to execution and follow-up
- - Ability to work independently as well as collaboratively within a team setting to achieve goals
- 7 Personal Attributes
- - Reliability and punctuality with a solid work ethic
- - Strong attention to detail and commitment to quality
- - Flexibility in scheduling to meet the demands of the business
- - Motivated to learn and grow in a variety of roles
- Customer service
- Problem-solving abilities
Certification
- - Valid Driver's License
- - Food Handler's Permit
Timeline
Dog Yard Manager
Camp Crockett
04.2024 - 05.2025
Sales Cashier
Dockside Treasures
06.2023 - 03.2024
Carpet Cleaner
Tony's Terrific Carpet Care
01.2023 - 02.2024
Farm Hand
Private Family Farm
06.2019 - 09.2022
Freelance Landscaping
06.2018 - Current
Business
Washington State University
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