Brenna Dixon
Waynesboro,MS
Summary
Proven track record of enhancing operational efficiency and customer satisfaction at DSI, adept in emergency response and maintaining a calm demeanor under pressure. Skilled in data entry and fostering customer loyalty. Excel in fast-paced environments, consistently meeting and exceeding employer expectations with a focus on results. CNA Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education. Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment. Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load. Experienced nursing professional with excellent skills in patient assessment, disease management and medication administration. Proven track record of delivering high-quality care. Dynamic Student Nurse brings strong academic performance and willingness to learn. Eager to build upon success in areas such as patient care and Practical Nurse clinical skills. Noted for attention to detail, work ethic and team mindedness.
Overview
12
12
years of professional experience
1
1
Certification
Work History
CNA
Appddiction Studio
12.2023 - Current
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Supported needs of 10+ residents under long-term care.
Unarmed Security Guard
Dsi Security
05.2023 - 09.2023
- Responded quickly to incidents and assessed active situations for security concerns.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Completed full building and grounds patrols to spot and investigate concerns.
- Operated scale to weigh materials and vehicles according to policy.
- Assisted with service ticket generation.
- Rejected non-conforming shipments and processed paperwork.
Production Associate
Howard Industries
03.2019 - 09.2022
- Organized work to meet demanding production goals.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Supported current production needs by moving items between equipment, conveyors and staging areas.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Documented production information via daily system logs and discussed issues with management.
- Took part in company-offered training sessions to improve skills and knowledge.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
- Adhered to all quality control standards by thoroughly evaluating all printed components.
Customer Service Representative
Walmart
03.2018 - 03.2019
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Delivered superior customer service to retain existing customers and attract future customers.
- Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.
- Exceeded call monitoring expectations through accurate reporting and processing.
Sanitation Technician
Wayne Farms
11.2013 - 06.2016
- Handled spills in work and common areas and used proper methods to clean and sanitize each material.
- Mixed required chemicals according to procedures to form cleaning solutions, completing chemical concentration monitoring as described in procedural manual.
- Cleaned certain pieces daily and maintained weekly, monthly and semi-annual procedures for less critical lines.
- Completed accurate inventory counts and kept equipment and chemical storage areas clean and tidy, following policies in storing chemicals and safety equipment properly.
- Worked with team members from multiple departments to maintain strict cleanliness standards.
Correctional Officer Trainee
South Mississippi Correctional Institution
11.2012 - 03.2013
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Observed behavior of residents individually and in groups.
- Completed intake paperwork, fingerprints and searches.
- Tracked inmates through head counts, visitor logs and scheduled activities.
- Led intake and processing of inmates by handling paperwork, searches, interviews and fingerprinting.
- Arranged for medical and dental care of inmates.
- Identified facility openings and designated inmates to housing units.
- Identified needed updates to correctional plans and assigned inmates to appropriate housing.
Education
Licensed Practical Nursing - Nursing
Jones County Junior College
Ellisville, MS07.2024
CNA - Certified Nurse Aide
Clarke County Votech
Quitman11.2022
High School Diploma -
Wayne County High School
Waynesboro, MS05.2012
Skills
- Safe Machine Operation
- Building Customer Trust and Loyalty
- Calm and Professional Under Pressure
- Efficient and Detail-Oriented
- Issue and Complaint Resolution
- Emergency Response
- Infection Control
- CPR/AED
- General Housekeeping Abilities
- Injury Prevention and Treatment
- Critical Thinking
- Recording Vital Signs
- Patient Monitoring
- Adaptable and Flexible
- HIPAA Compliance
Certification
- Certified CPR, American Heart Association - 2022-2024
- Nurse Aide Certified Jan. 2023
Timeline
CNA
Appddiction Studio
12.2023 - Current
Unarmed Security Guard
Dsi Security
05.2023 - 09.2023
Production Associate
Howard Industries
03.2019 - 09.2022
Customer Service Representative
Walmart
03.2018 - 03.2019
Sanitation Technician
Wayne Farms
11.2013 - 06.2016
Correctional Officer Trainee
South Mississippi Correctional Institution
11.2012 - 03.2013
Licensed Practical Nursing - Nursing
Jones County Junior College
CNA - Certified Nurse Aide
Clarke County Votech
High School Diploma -
Wayne County High School
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