Brenna Garhartt
Saint Paul,MN
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Classroom Master Teacher
Everbrook Academy
Savage, Minnesota
01.2022 - Current
- Collaborated with other teachers in the school district to share best practices.
- Created lesson plans to engage students with interactive activities.
- Encouraged critical thinking skills through problem-solving exercises and projects.
- Monitored student progress and provided feedback to parents and administrators.
- Maintained a safe, orderly classroom environment conducive to learning.
- Developed and implemented curriculum for students based on state standards.
- Integrated social emotional learning activities into the classroom setting.
- Attended professional development workshops related to educational trends.
- Promoted positive behavior management strategies among students.
- Provided individualized support and guidance for struggling learners.
- Assessed student performance using a variety of formative and summative assessments.
- Engaged parents in their child's education by providing regular updates on student progress.
- Adapted teaching methods to accommodate diverse learning styles of students.
- Supervised recess periods for safety and conflict resolution purposes.
- Conducted parent-teacher conferences throughout the year.
Behavioral Health Aide
State of Minnesota Department of Human Services
Farmington, Minnesota
08.2021 - 12.2021
- Assisted clients in developing coping skills to manage stress, anxiety, depression, and other mental health issues.
- Facilitated therapeutic activities such as art therapy, music therapy, and recreational activities.
- Provided crisis intervention services to clients in need of immediate assistance.
- Monitored client progress through regular assessments and documented changes in behavior or symptoms.
- Participated in team meetings to discuss cases and review clinical decisions.
- Ensured compliance with all applicable laws governing the practice of Behavioral Health Specialists.
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans for clients.
- Provided crisis intervention services to individuals experiencing acute distress due to mental illness or trauma.
- Maintained accurate records of client interactions, including documentation of progress notes, evaluations, diagnoses, treatments, referrals.
- Actively participated in quality improvement initiatives within the organization.
- Coordinated follow-up visits between clients and other service providers.
- Monitored progress of clients by tracking symptoms, behaviors, and goals achieved.
- Transported clients to appointments or activities outside the clinic setting when necessary.
- Assisted with intake assessments for new clients, including documenting medical history and current medications.
- Assessed clients for mental health and substance abuse disorders.
- Adhered strictly to all HIPAA regulations regarding confidentiality of patient information.
- Encouraged participants in therapy sessions by providing positive reinforcement for accomplishments.
- Developed individualized treatment plans with the client and family members.
- Attended regular meetings with supervisors or other professionals in order to receive feedback on performance.
- Participated in case conferences to discuss treatment plans and outcomes.
- Collaborated with other staff members to ensure appropriate care is provided to clients.
- Created reports detailing observations on client behavior during home visits or therapy sessions.
- Provided support to clients in managing their emotions, behaviors, and coping skills.
- Maintained accurate records of client progress in accordance with state regulations.
- Fostered crisis interventions by guiding team members in de-escalation of disruptive and unsafe behaviors.
- Scheduled and coordinated patient follow-up appointments.
Case Manager
Blossoms Independent Living
San Diego, California
09.2019 - 07.2021
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Educated clients about mental health conditions, medications and self-care techniques.
- Organized group activities to provide socialization opportunities for clients.
- Acted as an advocate for vulnerable populations by advocating for policy changes at the state level.
- Counseled clients on available resources within the community that could help meet their needs.
- Conducted home visits to assess the safety of living environments for clients.
- Compiled reports on cases and submitted them to supervisors as required.
- Developed individualized care plans with input from clients and their families.
- Collaborated with healthcare providers, lawyers, employers and other stakeholders involved in a client's case.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
- Collaborated with other service providers to ensure continuity of care for clients.
- Attended court hearings as a representative of the organization when needed.
- Coordinated transportation services for clients who lacked access to reliable transportation.
- Maintained up-to-date case records with case activity status.
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
- Conducted home visits to assess living conditions and support needs.
Customer Service Representative
Helen Woodward Animal Shelter
Rancho Santa Fe, California
04.2019 - 09.2019
- Conducted regular follow-up calls with customers after resolving their issues.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Identified opportunities for upselling additional products or services based on customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Provided accurate information about products and services to customers.
- Answered customer inquiries via phone, email, and chat.
- Resolved customer complaints promptly and efficiently.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Support Living Case Manager
Towards Maximum Independence
San Diego, California
06.2010 - 09.2018
- Acted as an advocate for vulnerable populations by advocating for policy changes at the state level.
- Compiled reports on cases and submitted them to supervisors as required.
- Collaborated with healthcare providers, lawyers, employers and other stakeholders involved in a client's case.
- Collaborated with medical professionals to coordinate treatment plans for clients.
- Educated clients about mental health conditions, medications and self-care techniques.
- Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
- Coordinated transportation services for clients who lacked access to reliable transportation.
- Attended court hearings as a representative of the organization when needed.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Maintained accurate case records and documentation according to agency guidelines.
- Organized group activities to provide socialization opportunities for clients.
- Conducted home visits to assess the safety of living environments for clients.
- Maintained logs and electronic client records following department and agency policies for effective monitoring.
- Assisted individuals with eligibility for available benefits.
Education
Associate of Arts - Paralegal Studies
Cuyamaca College
El Cajon, CA06-2013
Skills
- Positive role model and mentor
- Serving diverse communities
- Case Documentation
- Team collaboration
- Problem solving
- Time Management
- Organization and multitasking
- Effective communication
Accomplishments
- Awarded District Teacher of the Year in 2023
Certification
- Master Teacher Certified
References
References available upon request.
Timeline
Classroom Master Teacher
Everbrook Academy
01.2022 - Current
Behavioral Health Aide
State of Minnesota Department of Human Services
08.2021 - 12.2021
Case Manager
Blossoms Independent Living
09.2019 - 07.2021
Customer Service Representative
Helen Woodward Animal Shelter
04.2019 - 09.2019
Support Living Case Manager
Towards Maximum Independence
06.2010 - 09.2018
Associate of Arts - Paralegal Studies
Cuyamaca College