Customer service and healthcare administration professional with experience at Windsor Eye Care. Proficient in EHR systems and accurate data entry. Improved patient experiences by coordinating appointments and supporting clinical workflows.
Overview
6
6
years of professional experience
Work History
Membership Sales Associate
Perspire Sauna Studio
Johnstown, Colorado
07.2026 - Current
- Led studio tours highlighting sauna amenities, booking process, and membership benefits.
- Educated prospective members on Perspire Sauna Studio wellness services and membership options.
- Helped clients schedule sessions and update appointment changes.
- Supported front desk operations with check-ins, inquiries, and guest service.
Optometry Technician
Windsor Eye Care
11.2024 - 07.2025
Performed full eye examinations.
Optimized clinical workflow using advanced diagnostic equipment for efficient preliminary vision screenings.
Facilitated proper fit and comfort of eyeglasses by assisting optical staff with adjustments.
Scheduled patient visits and coordinated appointment calendars.
Verified insurance coverage and maintained patient records across three EHR systems.
Resolved billing inquiries and managed insurance claim follow-ups to ensure patient satisfaction.
Footwear Sales Associate
Dick's Sporting Goods
11.2020 - 10.2021
Guided customers in selecting footwear tailored to fit, style, and comfort needs.
Maintained organized, inviting sales floor to enhance shopping experience.
Created product displays using visual merchandising techniques.
Monitored inventory and ensured accurate stock placement for efficient restocking.
Education
Associate of Science - Health Information Technology
Front Range Community College
Fort Collins, CO
05-2028
Some college -
University of Colorado Colorado Springs
05-2019
Diploma -
Windsor High School
05-2018
Skills
EHR systems
Data entry
Software proficiency
Healthcare administration
Customer service
Timeline
Membership Sales Associate
Perspire Sauna Studio
07.2026 - Current
Optometry Technician
Windsor Eye Care
11.2024 - 07.2025
Footwear Sales Associate
Dick's Sporting Goods
11.2020 - 10.2021
Associate of Science - Health Information Technology