Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brenna Luzzi

Trinidad,CA

Summary

Talented business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Reliable worker with willingness to learn. I have more than 40 years of cash handling experience.

Overview

33
33
years of professional experience

Work History

Cash Cage Attendant

The Heights
06.2024 - 07.2025
  • Managed a $40,000 till with efficiency and accuracy
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Greeted customers and offered them assistance.

Posting & Receiving

Grange Co-op
09.2021 - 05.2024
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Resolved problems, improved operations and provided exceptional service.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Worked effectively in fast-paced environments.
  • Paid attention to detail while completing assignments.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Strengthened communication skills through regular interactions with others.

Owner / Manager

Avalanche Construction / Al Carpenter Trucking
05.1994 - 01.2019
  • Managed 20 unit storage facility rented to other businesses in local area
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Established, optimized and enforced business policies to maintain consistency and high-quality standards.
  • Input income and expense details into quickbooks to track business finances and address variances.
  • Managed key accounts, including developing sales presentations and promotion initiatives to drive product sales and increase brand awareness.

Outfitter

Cabelas
10.2004 - 06.2010
  • Carried out opening and closing functions to meet operational needs underpinning strong customer service.
  • Used consultative techniques to understand customer needs and make strategic referrals to business partners.
  • Read, analyzed and interpreted complex procedures and regulations while drafting general correspondence to facilitate administrative processes.
  • Educated customers on promotions to enhance sales.
  • Developed working relationships with internal and external customers while assisting with account management duties.
  • Reinforced established quality control standards and followed procedures for optimal customer interactions.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Delivered superior client services, fostering strong rapport, retention and satisfaction.

Owner Manager

Troli Dogs
01.1993 - 10.2004
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Inspected preparation and storage equipment to regularly assess and maintain performance for cost-effective, safe operations.
  • Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
  • Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
  • Controlled inventory costs by carefully managing portion control and reducing waste.
  • Purchased food and cultivated strong vendor relationships.
  • Coordinated and organized all restaurant inventory.

Education

High School Diploma -

Zoe Barumn

Skills

  • Relationship building
  • Business analysis
  • Consulting
  • Strategic planning
  • Business development
  • Staff management
  • Financial management
  • Contract Management
  • Budgeting
  • 40 years of cash experience handling large sums of money
  • Proven track record of training, setting up people for success
  • Business planning
  • Coaching and mentoring
  • Business Administration
  • Client service
  • Operations management
  • Negotiation
  • Data collection and analysis
  • Verbal and written communication
  • Budget development
  • Conflict Resolution
  • Inventory management
  • Client account management
  • Employee scheduling
  • Product development
  • Effective leader
  • Employee reviews
  • Customer service
  • Human resources management
  • Staff training/development
  • Delegation
  • Account reconciliation
  • Bookkeeping
  • Invoice and payment processing
  • Accounts payable and receivable
  • Cost accounting
  • Accounts payable specialist
  • Effective time management
  • Data entry
  • Exceptional organization
  • Customer-oriented
  • Closing processes

Timeline

Cash Cage Attendant

The Heights
06.2024 - 07.2025

Posting & Receiving

Grange Co-op
09.2021 - 05.2024

Outfitter

Cabelas
10.2004 - 06.2010

Owner / Manager

Avalanche Construction / Al Carpenter Trucking
05.1994 - 01.2019

Owner Manager

Troli Dogs
01.1993 - 10.2004

High School Diploma -

Zoe Barumn

Similar Profiles

CREATE PROFILE