Brenna Maready
Richlands,NC
Summary
To Whom it may concern,
As a Proactive and adaptable Computer Technician II with a proven track record at Johnson Controls. I Excel in critical thinking and computer proficiency, consistently demonstrating effective communication and problem-solving skills. Successfully identifying issues early on, I have reduced downtime and enhanced operational efficiency. A valuable asset to any team, able to work under pressure and effectively prioritize tasks. Currently seeking a full-time position to utilize interpersonal skills, excellent time management, and problem-solving abilities.
Thank you for you valuable time and consideration! Let me help you make a difference, and change the world of healthcare!
Sincerely,
Brenna Maready
Overview
8
8
years of professional experience
Work History
Computer Operator II
Johnson Controls
05.2020 - Current
- Security Clearance
- First point of contact for information of Naval Medical Center
- receives and responds to patients and or provider inquiries, paging providers and helping maintenance and security with requests or concerns in a timely manner.
- Documenting all calls and information by following standard operating procedures set in place
- Resolving basic problems and understanding the cause and determining if problems need to be routed to other departments for further resolution
- Knowing basic medical terminology
- Monitoring O.R. units , Air Handling units, and the fire system.
- Helping Security monitor the security cameras
- Communication call center
- Ensured smooth workflow through effective coordination with other IT professionals on projects and tasks.
- Reduced downtime by proactively identifying potential issues and taking corrective actions before problems escalated.
- Reacted calmly during times of highly stressed or emergency situations.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
CNA
3hc Home Health & Hospice
06.2016 - 06.2020
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Assisted patients with daily living activities, promoting independence and dignity.
- Documented patient information and care activities in electronic health record.
- Facilitated personal hygiene management, feeding and ambulation.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Education
Certified Nursing Assistant -
Caring For Life
07-2009
Phlebotomy Certification - Phlebotomy
Caring For Life
Jacksonville, NC06-2006
High School Diploma -
Richlands High School
Richlands, NC06-2006
Skills
- Microsoft Office
- Time Management
- Team Collaboration
- Decision-Making
- Policy understanding
- Conflict Resolution
- Policy Knowledge
- Flexible Schedule
- Customer Service
- Attention to Detail
- Active Listening
- Critical Thinking
- Teamwork and Collaboration
- Medical Terminology
- Patient contact
- Documentation skills
- Patient Rapport
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Organizational Skills
- Effective Communication
- Adaptability and Flexibility
- Relationship Building
- Computer Proficiency
- Task Prioritization
- Self Motivation
- Analytical Thinking
Timeline
Computer Operator II
Johnson Controls
05.2020 - Current
CNA
3hc Home Health & Hospice
06.2016 - 06.2020
Certified Nursing Assistant -
Caring For Life
Phlebotomy Certification - Phlebotomy
Caring For Life
High School Diploma -
Richlands High School
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