Summary
Overview
Work History
Education
Skills
Timeline
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Brenna Paxson

Brenna Paxson

Server/Hostess
Philadelphia,PA

Summary

Effective worker bringing excellent work ethic illustrated through successful history of superior customer service and dependability. Experience as Waitress/Counter Girl with 4 years of food industry experience. Cheerful Server offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Efficiently maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks. High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations.

Overview

8
8
years of post-secondary education
2
2
years of professional experience

Work History

Counter Girl

Champs Pizza
Bensalem, PA
01.2018 - 02.2020
  • Assisted customers with information regarding menu offerings and nutrition information.
  • Delivered food to guest tables with timeliness and efficiency.
  • Reconciled cash drawer and corrected any errors.
  • Processed customer orders and accurately entered into order system.
  • Provided information regarding promotions and menu items.
  • Managed multiple tasks in high-volume environment.
  • Cleaned and maintained dining area and condiment stations.
  • Maintained clean and organized appearance for all restaurant areas to attract and retain customers.
  • Completed sales transactions, including all accepted forms of payment.
  • Adhered to all safety and sanitation standards while preparing and delivering food.
  • Processed sales transactions using POS system.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.
  • Washed and sanitized dirty dishes by hand and by using dishwasher.
  • Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
  • Kept work area clean, dry and free of debris to prevent incidents and accidents.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Paid close attention to all instructions from supervisor and completed tasks on time.

Hostess/Waitress

Calabrisella
Bensalem, PA
10.2017 - 01.2018
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Prepared specialty desserts for customers including tiramisu and cheesecake.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Prepared beverages and filled food orders for customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Education

No Degree -

Our Lady of Consolation
Tacony, Philadelphia
09.2008 - 06.2012

No Degree -

Blessed Trinity Regional Catholic School
Mayfair, Philadelphia
09.2012 - 06.2016

GED -

N/a
N/a
04.2021 - 04.2021

Skills

Effective communication

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Timeline

GED -

N/a
04.2021 - 04.2021

Counter Girl

Champs Pizza
01.2018 - 02.2020

Hostess/Waitress

Calabrisella
10.2017 - 01.2018

No Degree -

Blessed Trinity Regional Catholic School
09.2012 - 06.2016

No Degree -

Our Lady of Consolation
09.2008 - 06.2012

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Brenna PaxsonServer/Hostess