Brenna Ramsey
Charlotte,NC
Summary
Seasoned event management professional with experience planning, promoting, scheduling, and executing both small and large-scale events. Known for creativity, versatility, and collaboration while thriving in a fast-paced, highly cross-functional, and rapidly evolving environment. Adept at handling multiple projects at once, communicating with internal and external stakeholders, and implementing effective solutions.
Overview
3
3
years of professional experience
Work History
Special Event Operations Coordinator
Tepper Sports & Entertainment
02.2023 - Current
- Assist with the Stadium Events Calendar and scheduling of events
- Plan event logistics for assigned events to include staffing, room setup, cleaning and other needs identified by each unique event.
- Assist with staffing needs for private events and internal events.
- Implement and enforce stadium facility rules, regulations, policies, and procedures for event space usage
- Participate in pre-event and post-event meetings with event staff and contractors.
- Work with other stadium departments to identify specific needs related to internal events.
- Special projects as assigned by the Director of Stadium Events and Special Events Operations Manager.
- Actively participate in major stadium events as needed, including setup and breakdown.
- Participate and conduct client site visits/walk throughs as necessary.
- Manage and execute concert VIP events and overseeing VIP activations and fan engagement.
- Manage, coordinate all vendor logistics, and execute any activations in stadium hospitality spaces for live events (ACC/Duke’s Mayo).
- Schedule and conduct weekly event meetings with internal TSE teams to ensure mutual awareness of private internal/external stadium events.
- Distribute weekly event meeting reports via email to internal TSE teams prior to weekly scheduled meeting.
- Oversee staffing components and ensure all activations/third-party vendors load in/load out as needed.
- Support for other major stadium events to include concerts, Panthers, and MLS games as needed.
- Serve as the liaison between clients and third-party vendors for private internal/external events.
- Obtain certificate of insurance from all third-party vendors to ensure they have insurance coverage prior to load in/load out
Event Manager
The River Room
08.2022 - 02.2023
- Provided friendly and helpful customer service to current clients.
- Established and developed business relationships with local and out of town vendors.
- Represented venue in professional manner during all events.
- Managed and oversaw events as well as assisted vendors as needed during set up.
- Troubleshot and efficiently solved any problems that arose during events.
- Upheld consistent contact with owner on any and all updates pertaining to the venue and business.
- Ensured client needs were met in a timely manner.
- Assisted with post-event breakdown procedures and maintaining the venue following all events.
- Ensures client needs are met in a timely manner.
- Assists with post-event breakdown procedures and maintaining the venue following all events.
Graduate Admissions Specialist
UNC Wilmington
11.2020 - 02.2023
- Verified student information and overall application completeness.
- Coordinated admissions efficiently by communicating with internal departments and external organizations to obtain records and transfer documentation.
- Monitored student databases and updated spreadsheets.
- Advised in problem resolution concerning students, programs, academic department policies, and graduate school policy.
- Ensured accepted applicants were aware of the next steps to complete enrollment.
- Assisted Dean of the Graduate School and NCCGS committee with facilitating/planning annual conference for all NC universities.
- Increased overall graduate student enrollment by 23.5%.
Operations Assistant
Live Nation
03.2022 - 11.2022
- Handled operations and logistics of set-up prior to a scheduled concert or event.
- Assisted with general maintenance and upkeep of the venue and surrounding property pre, during and post concert or event.
- Served as the liaison between guests and management team and reported any noticeable issue to guest services team as necessary.
- Assisted production and main office staff with the implementation of events.
- Responsible for breakdown and clean up of the venue following scheduled concerts and events.
- Ensured that all guests needs were met and maintained consistent communication with operations team and vendors at all times.
Facilities & Event Management Assistant
UNC Wilmington
12.2021 - 05.2022
- Oversaw event logistics, including: parking, facility set up, meeting with officials, assisting with in game operations, postgame breakdown and locker room management.
- Assisted UNCW Athletics Facilities & Event Management student staff with overseeing game day/event operations.
- Served as a contact for officials, visiting teams, and 30+ contracted security/event staff.
Education
Bachelor of Arts - Recreation, Sport Leadership & Tourism Management
UNC Wilmington
Wilmington, NC05.2019
Skills
- Customer relations
- Product management
- Time management
- Working collaboratively
- Organizational skills
- Communication
- Attention to detail
- Special events planning
Timeline
Special Event Operations Coordinator
Tepper Sports & Entertainment
02.2023 - Current
Event Manager
The River Room
08.2022 - 02.2023
Operations Assistant
Live Nation
03.2022 - 11.2022
Facilities & Event Management Assistant
UNC Wilmington
12.2021 - 05.2022
Graduate Admissions Specialist
UNC Wilmington
11.2020 - 02.2023
Bachelor of Arts - Recreation, Sport Leadership & Tourism Management
UNC Wilmington
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