Brenna Thomas
Thaxton,VA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Tanning Salon
Bedford, VA
01.2023 - 04.2024
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Developed a system for tracking inventory and ordering supplies as needed.
- Monitored employee attendance records, timekeeping, and payroll information.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Communicated regularly with customers to gain insights into their needs.
- Created reports on sales trends, inventory levels, and financial data.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Kitchen Manager
Chipotle Restaurant
Roanoke, VA
08.2022 - 02.2023
- Developed and implemented kitchen policies, procedures and quality standards.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
- Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
- Analyzed financial data including sales reports, budgeting information and cost analysis reports to make operational decisions.
- Received, organized and rotated paper goods and food ingredients.
- Analyzed business performance data and forecasted business results for upper management.
Education
Associate of Science - Nursing
Virginia Western Community College
Roanoke, VA05-2027
Skills
- Sales monitoring
- Task Delegation
- Sales Reporting
- Training and development
- Call Management
- Appointment Scheduling
- Paperwork Processing
- Report Transcription
- Spreadsheets
- Credit card payment processing
- Positive and professional
- Customer Service Management
References
References available upon request.
Timeline
Assistant Manager
Tanning Salon
01.2023 - 04.2024
Kitchen Manager
Chipotle Restaurant
08.2022 - 02.2023
Associate of Science - Nursing
Virginia Western Community College
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