Summary
Overview
Work History
Education
Skills
References
Timeline
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Brenna Thomas

Thaxton,VA

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Tanning Salon
Bedford, VA
01.2023 - 04.2024
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Communicated regularly with customers to gain insights into their needs.
  • Created reports on sales trends, inventory levels, and financial data.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Kitchen Manager

Chipotle Restaurant
Roanoke, VA
08.2022 - 02.2023
  • Developed and implemented kitchen policies, procedures and quality standards.
  • Trained new kitchen staff on proper food handling techniques and safety regulations.
  • Maintained accurate records of food costs, labor costs, waste management and other related expenses.
  • Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
  • Analyzed financial data including sales reports, budgeting information and cost analysis reports to make operational decisions.
  • Received, organized and rotated paper goods and food ingredients.
  • Analyzed business performance data and forecasted business results for upper management.

Education

Associate of Science - Nursing

Virginia Western Community College
Roanoke, VA
05-2027

Skills

  • Sales monitoring
  • Task Delegation
  • Sales Reporting
  • Training and development
  • Call Management
  • Appointment Scheduling
  • Paperwork Processing
  • Report Transcription
  • Spreadsheets
  • Credit card payment processing
  • Positive and professional
  • Customer Service Management

References

References available upon request.

Timeline

Assistant Manager

Tanning Salon
01.2023 - 04.2024

Kitchen Manager

Chipotle Restaurant
08.2022 - 02.2023

Associate of Science - Nursing

Virginia Western Community College

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