Brenna Thomas
Vacaville,CA
Summary
Detail-orientated and people-driven professional with extensive experience in organizational support, seeking to leverage over 25 years of expertise in administrative management, employee onboarding, and training development. Skilled in creating standardized processes, developing training materials, and managing comprehensive orientation programs to maximize efficiency and productivity.
Overview
24
24
years of professional experience
Work History
General Store Manager
Crocs, Inc.
Vacaville, CA
06.2015 - Current
- Cultivate a Supportive Work Environment: Foster an inclusive atmosphere and promotes internal growth and advancement, mentoring and promoting over 25 team members and establishing customer service standards that result in a 4.2 Yelp store rating.
- Operational Coordination: Effectively coordinates, prioritizes, and delegates tasks to meet store deadlines, performing weekly self-audits to ensure adherence to customer service, visual merchandising, operational standards, inventory control, and loss prevention.
- Achieves High Standards: Leads the team to consistently achieve 98% in Loss Prevention and Safety audits through rigorous compliance and attention to detail.
- Personnel Management: Manages store personnel schedules, ensuring adequate coverage and efficient staffing while maximizing productivity and adhering to labor budgets.
- Strategic Collaboration: Works closely with the management team to empower strategic decision-making, and created and executed employee development plans to address performance concerns and highlight key competencies.
- Performance Improvement: Utilizes progressive discipline documents to enhance personnel and store performance, fostering a culture of continuous improvement. Establish development plans for team members to foster a growth mindset.
Multi-Store Manager
Adidas Group INC
Vacaville, CA
02.2001 - 06.2015
- Personal Growth and Development: Advanced from Sales Associate to Store Manager at Adidas Inc., demonstrating a strong track record of performance and leadership. Served as the District Trainer, responsible for onboarding and training new managers in alignment with company initiatives. Facilitated effective integration and ensured adherence to corporate standards.
- Store Optimization : Conducted store visits to implement cleanup initiatives and improve operational standards, resulting in enhanced store presentation and efficiency.
- Corporate Events Management : Coordinated and managed corporate events, including CrossFit competitions and breast cancer awareness campaigns. Oversaw product sales, event inventory, and logistical arrangements to ensure successful execution.
- New Store Openings and Remodels : Led and executed new store openings and remodels, managing all aspects from initial planning to completion, ensuring alignment with company goals and standards.
Education
Bachelor of Arts - Family And Consumer Sciences
Sacramento State University
Sacramento05-2009
Skills
- Detail-Orientated
- Problem Solving
- Multi-Tasking
- Communication
- Office Organization
- Team Collaboration
- Customer Service
- MS Office Suite
Accomplishments
- 2022 Featured in Global Training Videos
- 2020 West Regional MVP
- 2013 District Sales Winner
Timeline
General Store Manager
Crocs, Inc.
06.2015 - Current
Multi-Store Manager
Adidas Group INC
02.2001 - 06.2015
Bachelor of Arts - Family And Consumer Sciences
Sacramento State University
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