Brenna Tidwell
KPS Global
Carrollton
7
years of professional experience
Results-oriented Kinesiology Professional specializing in Sports Management. Delivered impactful projects through effective account and project management, utilizing tools such as CXOne, Infor CloudSuite, and Salesforce to enhance operations and achieve sales targets. Committed to fostering client relationships and driving team collaboration to ensure superior customer service and project success.
Work History
Project Manager
2 Years- Manage the portfolio supporting all Publix Supermarkets remodel initiatives, overseeing multiple concurrent projects and serving as the primary strategic contact for customer accounts.
- Partner with engineering, manufacturing, logistics, and sales teams to align project execution with customer objectives while ensuring on-time delivery.
- Strengthened long-term customer relationships through proactive communication and strategic account planning.
- Increased customer retention and sales by 10% through effective relationship management and solution-oriented support.
- Strengthen long-term customer relationships through proactive communication, issue resolution, and strategic account planning.
- Served as liaison between customers and internal stakeholders, ensuring alignment throughout project execution.
Account Manager
2 Years 1 Month- Fostered trust and loyalty by cultivating robust client relationships, proactively resolving concerns, and providing expert guidance.
- Achieved high client satisfaction by organizing operations and ensuring seamless workflows.
- Enhanced client fulfillment through effective collaboration with internal departments, ensuring prompt and efficient service.
- Enhanced client fulfillment by collaborating with internal departments to deliver prompt service.
- Served as key liaison between internal teams and external partners, facilitating communication and addressing client needs.
Physical Therapist Technician
2 Years 11 Months- Oversaw therapeutic exercises, ensuring patient safety and adherence to prescribed activities.
- Taught patients correct exercise methods to ensure their rehabilitation was both effective and safe.
- Played a key role in therapeutic exercises, overseeing patient activities and prioritizing safety.
- Collaborated with healthcare team to evaluate and document patient progress, focusing on mobility milestones.
- Instructed patients on proper exercise techniques to promote safe and effective rehabilitation.
Education
Master of Science - Sports Management
Bachelor of Science - Kinesiology
Skills
Project planning and development
Technical Skills
Organizational and Operational Skills
Client and Customer Relations
Collaboration and Communication
Resource Allocation
Event Organization and Execution
Timeline
Project Manager
KPS Global
08.2024 - CurrentRead More
Account Manager
Nelnet
07.2022 - 08.2024Read More
Physical Therapist Technician
Bentz Physical Therapy
08.2019 - 07.2022Read More
Tarleton State University
Master of Science from Sports Management
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Tarleton State University
Bachelor of Science from Kinesiology
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