Dedicated professional with exceptional customer service skills, proficient in multitasking and workflow optimization. Committed to enhancing guest experiences and fostering positive environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sauna Host
Northernlights Sauna
Wausau, WI
05.2025 - 03.2026
Welcomed guests and ensured smooth check-in processes.
Provided detailed information about sauna services and amenities.
Assisted in maintaining cleanliness and organization of facilities.
Coordinated with staff to address guest inquiries and feedback promptly.
Assistant High School Softball Coach
D.C Everest School District
Weston, WI
12.2024 - 05.2025
Helped head coach develop and implement practice plans to enhance athletes' skills and performance.
Evaluated athlete performance through regular assessments and feedback sessions.
Fostered a positive team environment, encouraging collaboration and sportsmanship among players.
Provided individualized coaching and feedback to improve player techniques and strategies.
Assistant High School Softball Coach
Mosinee School District
Mosinee, WI
01.2021 - 06.2023
Improved game attendance and fan engagement through creative promotional activities and community outreach.
Led weekly conditioning sessions to improve players' physical fitness and on-field performance.
Fostered positive team culture, resulting in increased player retention and satisfaction.
Nanny
Family
Weston, WI
12.2018 - 12.2020
Supervised daily activities, ensuring safety and well-being of children
Developed engaging educational activities to foster learning and creativity
Maintained open communication with parents regarding children's progress and needs
Organized playdates and outings to promote socialization and development
Waitress
Trails End Lodge
Wausau, WI
01.2018 - 12.2020
Delivered exceptional customer service in high-volume dining environment.
Collaborated with kitchen staff to ensure timely and accurate food service.
Trained new waitstaff on menu knowledge and customer engagement strategies.
Managed customer orders and addressed inquiries with professionalism and efficiency.
401k Processor
Sentry Insurance
Stevens Point, WI
05.2016 - 08.2018
Coordinated communication between clients and internal departments to resolve inquiries promptly.
Streamlined documentation processes, enhancing accuracy and reducing processing times significantly.
Maintained accurate records and ensured timely completion of all necessary paperwork.
Increased productivity by effectively managing workload and prioritizing tasks.
Education
Bachelor of Science - Child, Youth And Family Studies
University of Wisconsin- Stevens Point
Stevens Point, WI
Skills
Customer service
Team collaboration
Multitasking proficiency
Effective time management
Exceptional communication
Workflow optimization
Effective multitasking
Positive and professional
Flexible and adaptable
Certification
CPR (2025)
First Aid (2025)
Timeline
Sauna Host
Northernlights Sauna
05.2025 - 03.2026
Assistant High School Softball Coach
D.C Everest School District
12.2024 - 05.2025
Assistant High School Softball Coach
Mosinee School District
01.2021 - 06.2023
Nanny
Family
12.2018 - 12.2020
Waitress
Trails End Lodge
01.2018 - 12.2020
401k Processor
Sentry Insurance
05.2016 - 08.2018
Bachelor of Science - Child, Youth And Family Studies