Brenna Williams
Henderson,NV
Summary
Dynamic professional with a proven track record at La Petite Academy Inc., excelling in recruitment and staff development. Successfully enhanced employee engagement through mentoring programs and improved operational efficiency. Known for individual accountability and fostering positive customer relations, ensuring a high-quality experience in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Assistant Director
La Petite Academy Inc.
03.2015 - Current
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Sales Associate
Cost Plus World Market, Inc
11.2024 - 12.2024
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
High School Diploma -
Verde Valley School
Sedona05.2005
Skills
- Recruitment and hiring
- Individual accountability
- Staff development
- Sales strategies
- Policy and procedure adherence
- Written and oral communication skills
- Contact follow-up
Timeline
Sales Associate
Cost Plus World Market, Inc
11.2024 - 12.2024
Assistant Director
La Petite Academy Inc.
03.2015 - Current
High School Diploma -
Verde Valley School
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