Brenna Franzgrote
Aurora,CO
Summary
Experienced with operational management, strategic planning, and resource optimization. Utilizes advanced problem-solving skills to enhance efficiency and drive organizational success. Track record of leading cross-functional teams and implementing effective process improvements.
Overview
16
16
years of professional experience
1
1
Certification
Work History
VP of Operations
Pizza PALS dba Cicis Pizza
10.2010 - 08.2025
- Directed operational strategies to enhance efficiency and customer satisfaction across multiple locations.
- Managed 40-50 team members and managers.
- Analyzed financial reports and operational data to identify opportunities for cost reduction and revenue growth.
- Assessed team proficiencies, identifying and targeting areas for improvement.
- Coordinated vendor relationships, negotiating contracts that improved product quality and reduced costs.
- Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
- Established and managed effective controls for labor and inventory costs.
- Assessed employee schedules for effectiveness and approved all timesheets.
- Prepared, verified and processed payroll.
- Conducted interviews and onboarding for team members.
- Implemented inventory management systems to optimize supply chain processes and reduce waste.
- Oversaw the implementation of new technologies, streamlining operations and enhancing customer engagement channels.
- Evaluated existing workflows to identify inefficiencies and propose innovative solutions that enhance productivity across the organization.
- Fostered a culture of continuous improvement within the organization by implementing best practices in operations management and providing ongoing training for staff members.
Team Member
AMC Theatres
11.2009 - 07.2011
- Assisted in implementing safety protocols, promoting a secure work environment for all staff.
- Trained new employees on operational procedures and customer service protocols.
- Oversaw concession stand operations, optimizing inventory management and presentation standards.
Education
Bachelor of Arts - Hospitality, Tourism & Events, Food and Beverage, English
Metropolitan State University of Denver
Denver, CO12.2014
Skills
- Collaborative team management
- Leadership abilities
- Productivity advancement
- Workforce training
- Profit and loss management
- Development of policies and programs
- Cost analysis and savings
- Schedule management
- Recruitment and hiring
- Team building and motivation
- Problem resolution
- Operations management
- Microsoft Office proficiency
- Employee relations
- Payroll administration
- Onboarding and orientation
Certification
ServSafe
Languages
Spanish
Professional Working
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
VP of Operations
Pizza PALS dba Cicis Pizza
10.2010 - 08.2025
Team Member
AMC Theatres
11.2009 - 07.2011
Bachelor of Arts - Hospitality, Tourism & Events, Food and Beverage, English
Metropolitan State University of Denver
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