Summary
Overview
Work History
Education
Skills
Additional Information
Work Availability
Work Preference
Websites
Languages
Software
Additional Information - Standout Projects
Awards
Patents
Independent Consulting
Generic
Brennan Bennett

Brennan Bennett

Salt Lake City,UT

Summary

  • Proactive strategic thinker with 10+ years healthcare product management experience in founder, independent consultant and enterprise roles.
  • Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives.
  • Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
  • Bridging technology, product, DevOps, and management skills with a unique blend of data driven story telling skillsets

Overview

16
16
years of professional experience
1
1
Language

Work History

Senior Business Analyst

Intermountain Health
01.2020 - 04.2024
  • Developed, documented and maintained overall analytics and integrated informatics master data management for flagship patient portal.
  • Developed complex dashboard and reporting tools to track business performance metrics - Tableau, Klipfolio, PowerAutomate, PowerBI
  • Developed comprehensive reports and presentations for senior management to inform business strategies
  • Conducted stakeholder interviews to gather requirements and define project scopes for system enhancements.
  • Facilitated workshops to drive consensus on business needs and prioritize initiatives across departments.
  • Mentored junior analysts, providing guidance on best practices in data analysis and project management.
  • Streamlined reporting processes by implementing automated AI solutions to montior both qualitative and quantitative sources - ServiceNow, Play/iTune reviews & ratings, PressGaney,
  • Designed and developed data pipelines to acquire, clean and process data.- Azure DevOps, MuleSoft, Snowflake
  • Identified patterns and trends in large data sets and provided actionable insights.- PowerAutomate, Appbot text analysis,
  • Collaborated with IT teams to ensure alignment of technology solutions with business objectives and user needs.

Co-Founder

QBRICS Enterprise Blockchain
03.2017 - 02.2019
  • Co-Invent enterprise-grade technologies with proprietary cryptographic data management methods.
  • Analyzed market trends to identify growth opportunities and inform product development strategies.
  • Venture Capital backed team

Analytics Consultant

Humana
10.2016 - 03.2017
  • Analyzed complex datasets to identify trends and inform strategic decision-making.
  • Evaluated performance metrics and KPIs to support organizational goals and strategic planning efforts.
  • Provided analytics domain expertise, consultation and troubleshooting internally and for customers.
  • Created comprehensive dashboards and reports, enabling stakeholders to monitor business performance effectively.
  • Optimized data access and storage to improve performance of analytics systems.

Digital Strategy Consultant

Humana Pharmacy
05.2014 - 10.2016
  • Managed technical roadmap for HumanaPharmacy.com, 6MM+ users.
  • JD Power "Highest Customer Satisfaction Mail Order Pharmacies" Streamlined product feedback loop for continuous improvement of e-commerce KPIs.

Program Manager

LEAP Agency
01.2012 - 03.2014
  • Lead agency eCommerce accounts, accountable for multichannel growth, affiliate marketing program management, PPC, product feed automation for key Fortune 100 retail accounts - Google Merchant, ChannelAdvisor, Commission Junction
  • Managed cross-functional teams for successful project completion within deadlines and budgets.
  • Implemented risk management strategies to mitigate potential barriers to project success.
  • Led change management efforts, supporting staff through transitions and promoting buy-in for new initiatives.

Technical Writer

Strategic Communications
01.2011 - 01.2012
  • Developed comprehensive technical documentation for software applications, enhancing user understanding and engagement.

Research Assistant

University Of Louisville
08.2008 - 04.2009
  • Performed statistical analysis for research on cochlear implant technology.

Education

Master Of Science - Biomedical Informatics

Rutgers University-New Brunswick
New Brunswick, NJ
05.2017

Bachelor Of Arts - English

University of Louisville
Louisville, KY
12.2009

Bachelor Of Arts - Psychology

University of Louisville
Louisville, KY
12.2009

Skills

  • Digital Health Analytics
  • Atlassian Suite
  • Requirements Gathering
  • Agile Methodology
  • User Acceptance Testing
  • Stakeholder Management
  • Process Mapping
  • Software Development Lifecycle
  • KPI Tracking
  • Operations Analysis
  • Data Analysis
  • Consulting
  • Operational Reporting
  • Business intelligence tools
  • SAP
  • Competitive analysis
  • Tableau experience
  • Business solutions development
  • External market data tracking
  • Technology architecture analysis
  • Analytical tool implementation
  • Project management
  • Quality assurance
  • Team collaboration
  • Systems analysis
  • Product management
  • Data mapping
  • Microsoft Office Suite
  • Business planning
  • Risk assessment
  • Release planning
  • Operations management
  • Digital Health Analytics
  • Strategic planning
  • Technical writing
  • Product development
  • Process optimization
  • CRM systems
  • Operational reporting
  • Web-based reporting tools
  • Data mining
  • Customer needs assessment
  • Database management
  • Traffic analysis
  • Portfolio asset management system
  • Campaign performance tracking
  • Search engine optimization
  • Customer targeting
  • Attention to detail
  • Time management
  • Multitasking and organization
  • Clear communication
  • Strategic thinking
  • Decision-making
  • Stakeholder engagement
  • Analytical thinking
  • Venture capital investments

Additional Information

  • Notable Consults: Moderna, Walmart Health Research Institute, AstraZeneca
  • Peer Reviewed: Blockchain HIE Overview: A Framework for Healthcare Interoperability, Using Telehealth as a Model for Blockchain HIT Adoption, How Crypto-Economics is Redefining Telemedicine
  • Entrepreneurship: Xponential Impact Accelerator (Colorado Springs, CO), Queen City Fintech Accelerator (Charlotte, NC),
  • Awards: Top 10 Blockchain Solution at Enterprise Security Magazine, Startup Weekend Winner (Louisville, KY)
  • VC Advisory: Venture Fellow at Fund RX, Executive Advisor at Bright Vision Partners
  • Intellectual Property: Enterprise Blockchain Quantum Encryption (#11258582)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Contract WorkPart TimeFull Time

Location Preference

RemoteHybrid

Important To Me

Work-life balanceFlexible work hours

Languages

English
Native or Bilingual

Software

Confluence

Jira

Amplitude

BitBucket

Tableau

SPSS

SQL

IBM CoreMetrics

PowerAutomate

Azure

Sharepoint

Office 365

Qualtrics

PowerBI

Additional Information - Standout Projects

  • Personalized Interdiction Tool (Humana): Developed strategy and deployment planning of a personalized interdiction messaging tool for patients with chronic conditions such as diabetes and bipolar disorder. This project did not include Specialty patients. Developed process engineering scope for leveraging clinical, biomedical, and administrative informatics data management to identify patients at risk for non-terminal chronic conditions.
  • Retail Rx Price Comparison Tool (Humana): Conducted extensive data mining of enterprise claims management to identify patients who could save money by filling their Rx using in-house mail-order Rx to reduce claim payouts to competitors via digital adoption. Aggregated average cost savings per Rx as a means for digital self-service engagement, real-time member-facing YTD savings & competitor pricing comparison using Argus PBM.
  • Self-service Acquisition for PBM Web (Humana): Executed analysis of digital self-service capabilities between enterprise and Rx member-facing web portals. Developed advanced consumer journey automation & personalized messaging recommendations.
  • Watson Cognitive AI Integration (Humana): Supervised strategic planning for systems integration of IBM's Watson cognitive AI chatbot, which enabled digital consumer support self-service automation across enterprise and pharmacy business segments for the first time.
  • Chat GPT 4.0 Learning Language Model for Lab Results Patient Engagement (Intermountain Health): Lead a cross functional team of data scientists, analysts, clinicians, and many more as a internal hackathon project aimed at patient engagement with lab results. Using Chat GPT 4, the team constructed a scalable proof of concept for simplistic inference engagement. across common, high impact clinical data values often found in metabolic panels testing diabetic indicators, cholesterol levels and even EKGs.
  • Shipping Transparency Major Feature (Humana): Strategic planning for a tool enabled members to track their mail-order Rx, inspired by Domino's pizza tracker. Interviewed business & IT stakeholders across multiple segments to consolidate 500+ back-end system codes from Argus, Epic, and Express Scripts with matching short/long business descriptions. Managed legal approval for the copy. Mapped all 500+ codes to a 5-point member-facing order status update bar, eventually mapping SMS notifications. Integrated both UPS & FedEx APIs.
  • Specialty + Retail PBM Systems Integration: Consolidated Specialty and Retail pharmacy digital user experience, overcoming disparate business models, physical facilities, pharmacy benefit management systems, and even business agreements with drug and business partners. Developed business & IT requirements for systems integration of consumer

Awards

Top 10 Blockchain Security Solutions of 2018

Patents

Distributed system and method for encryption of blockchain payloads (#11258582)

The system and methods allow multiple entities to participate in a single blockchain network while ensuring that sensitive data is obfuscated to other, but not necessarily all, participants without impacting the shared nature of the blocks on the blockchain network. It incorporates various security protocols that are resistant to quantum computing.

Independent Consulting

  • Enterprise Patient Portals: ChatGPT LLM for Patient Portal Lab Results, Comprehensive Informatics Strategy
  • Pharm. Benefit MGMT: IBM Watson Integration for Self-Service, Unified UX for Disparate PBMs (Specialty & Retail), Solutiom Design for Decentralized PBM
  • Proprietary: EMR Proof of Ownership, Automated Euro GDPR Compliance for Chief Digital Officer
  • Emerging Tech VC: Series A Due Diligence on Enterprise Blockchain for Prior Auth
  • Master Data Management: Patient Matching w/ Clinical Research Protocols, Global Vaccine Supply Chain Optimization
  • Pharma 4.0: AI Automation for On-Demand Modular Manufacturing
Brennan Bennett