Brennan Fromm
South Weymouth,MA
Summary
Dedicated restaurant professional, well-versed in food and beverage operations as well as guest services. Worked at numerous food and drink establishments and built strong connections through food service and hospitality. Successful at growing relationships with customers to increase loyalty and repeat business. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Server, Functions, Bar, Shift Lead
Port 305/ Siros
04 2023 - Current
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Worked flexible hours across night, weekend, and holiday shifts.
- Served food and beverages promptly with focused attention to customer needs.
Actor/Fashion Model
ModelClub Inc
08.2023 - Current
- Practiced lines and scenes independently and collaboratively to prepare for performances.
- Managed time to arrive on set when required to not delay rehearsals and shows.
- Participated in table reads and rehearsals, ensuring a thorough understanding of scripts and character motivations.
- Developed strong memorization skills for quick mastery of scripts, enabling efficient preparation for auditions and performances.
- Adapted quickly to changing environments for continued professionalism under pressure.
- Remained focused, motivated and professional throughout long shoots and events.
- Promoted products and services by posing for commercials, live shows, and photo shoots.
- Collaborated effectively with fellow models, photographers, stylists, and makeup artists to create cohesive and successful projects.
Server
Scarlet Oak Tavern
08 2022 - 08 2023
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
Personal Development Instructor
Barbizon Modeling And Acting School
07 2022 - 07 2023
- Planned lessons to reflect group and individual student needs utilizing creative instruction.
- Implemented effective classroom management techniques to provide safe, calm learning environment.
- Modeled creative acting styles and techniques encompassing varied history genres and performance techniques.
- Evaluated student assignments and projects with corrective comments to guide future growth.
- Evaluated and graded students' class work, performances, projects, assignments and papers.
Server
The Beth Kitchen & Bar
05.2022 - 09.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Server and Food Expeditor
Davios Northern Italian Steakhouse
05.2021 - 06.2022
- Maintained speed of service for food orders while minimizing errors and complaints.
- Maintained kitchen productivity, guaranteeing timely preparation and serving of dishes in alignment with customer specifications.
- Assisted preparation of food plates, overseeing quality and appearance.
- Executed and supervised plate preparation according to temperature and condiment specifications.
- Demonstrated strong knowledge of menu offerings and appropriate culinary techniques.
- Trained new expeditors and food runners according to company policies and standards.
- Assisted wait staff with timely food delivery and guest requests.
Event Staff Member
Nights & Weekends
09.2021 - 03.2022
- Performed post-event tasks such as breaking down areas, removing trash and cleaning facilities.
- Welcomed guests to events, checked invitations and oversaw proper seating.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Processed payments, checked tickets and directed guests to locations.
- Set up event facilities and equipment, cleaned areas and organized
supplies. - Welcomed guests and directed each person to desired party, room or
activity. - Worked effectively in fast-paced environments.
Server
Linden Ponds Retirement Community
06.2019 - 02.2021
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
Busser, Runner, Host, Barback
Ecco Trattoria
06.2017 - 11.2019
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
- Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Developed excellent relationships with managers and fellow team members to achieve success, build professional relationships and support positive work environment.
Education
Associate of Arts - Theatre Arts
Los Angeles City College
Los Angeles, CAHigh School Diploma -
Weymouth High School
Weymouth, MA06.2021
Skills
- Able to Lift 30 Pounds
- Customer Service and Rapport
- Dining Room Cleaning and Upkeep
- Age Verification
- Menu Memorization
- Beverage preparation
- Food Sales and Promotion
- To-go Order Preparation
- Hospitality Service Expertise
- Wine Service
- Hosting
- Menu Presentation
- Food Running
- Front-of-house Display Creation
- Cash Handling
- Communications
- Event Staff Member
- Classic Cocktails
- Social Media Promotion
- Bar Management
- Strong Work Ethic
Certification
TIPS On-Premise Alcohol Service Training
Mixology and Bar Management
{Boston Bartenders School of America}
References
Maria Scrima
Director at Boston Bartenders School of America
38 Broadway, Saugus, MA 01906
800-589-6209 (maria.scrima78@gmail.com)
Maria DeCristoforo
Director of Education, Barbizon USA
401-413-1840 {missmaria@barbizonusa.com)
Colleen Dutcher
Manager at Scarlet Oak Tavern
1217 Main St, Hingham, MA 02043
781-749-8200 {info@scarletoaktavern.com)
Bren McElroy
Studio Owner and Coach at Communication Matters Studio
1 Bryant St, Cambridge, MA 02138
617-768-7860 (brenmcelroy@gmail.com)
Allison Lally
Front of House Manager at Siros
307 Victory Rd, Quincy, MA 02171
617-959-5740
Matthew Del Papa
Davio's General Manager
250 Granite St, Braintree, MA 02184
781-843-4810 (matthewd@davios.com)
Marianne Curran
Manager at Ecco Trattoria
1167 Main St, Weymouth, MA 02190
781-335-5600
Stephen Silics
Manager at Fireside Dining, Linden Ponds
101 Linden Ponds Way, Hingham, MA 02043
781-534-7053
Timeline
Actor/Fashion Model
ModelClub Inc
08.2023 - Current
Server
The Beth Kitchen & Bar
05.2022 - 09.2022
Event Staff Member
Nights & Weekends
09.2021 - 03.2022
Server and Food Expeditor
Davios Northern Italian Steakhouse
05.2021 - 06.2022
Server
Linden Ponds Retirement Community
06.2019 - 02.2021
Busser, Runner, Host, Barback
Ecco Trattoria
06.2017 - 11.2019
Server, Functions, Bar, Shift Lead
Port 305/ Siros
04 2023 - Current
Server
Scarlet Oak Tavern
08 2022 - 08 2023
Personal Development Instructor
Barbizon Modeling And Acting School
07 2022 - 07 2023
Associate of Arts - Theatre Arts
Los Angeles City College
High School Diploma -
Weymouth High School