Brennan Mucci
Weare,NH
Overview
3
3
years of professional experience
Work History
Clerical Officer/Maintenance
Northstar Educational Services
Bedford, NH
07.2021 - Current
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Handled client confidential information in a discreet manner.
- Provided general clerical support such as photocopying, faxing, scanning.
- Organized physical files and electronic databases related to client accounts.
- Maintained and updated filing systems both manually and electronically.
- Assisted with special projects as needed. Specifically office upkeep and maintainance. Worked directly with Executive Director regarding IT issues.
Crew Member
Dunkin' Donuts
Weare, NH
07.2023 - 01.2024
- Organized and restocked supplies to support operations and team productivity.
- Drove team success by quickly completing assigned tasks.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Completed opening and closing tasks.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Assisted in training and mentoring new employees on shift operations.
Education
High School Diploma -
John Stark Regional High School
Weare, NH06-2021
Skills
- Problem Resolution
- Client Relations
- Positive and Professional
- Multi-Task Management
- Customer Service
- Order Processing
- Adaptive Team Player
- Coaching and Mentoring
References
References available upon request.
Timeline
Crew Member
Dunkin' Donuts
07.2023 - 01.2024
Clerical Officer/Maintenance
Northstar Educational Services
07.2021 - Current
High School Diploma -
John Stark Regional High School