Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brennan Phillips

Jacksonville,FL

Summary

Experienced healthcare leader with a strategic and mission-driven approach. Skilled in sales, account development, project management, hospital operations, and clinical field care. Proven ability to build trust-based relationships with clinicians, administrators, and executive stakeholders to drive adoption of healthcare technologies. Proficient in navigating complex healthcare environments from hospitals to austere field settings. Dedicated team member known for leading cross-functional initiatives, tailoring solutions to strategic goals, and delivering measurable value in high-pressure clinical environments and regulated corporate settings.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Data Analyst & Project Manager

Philips Healthcare
08.2019 - Current
  • Managed $40M+ in medical device supply chain and installations across four clinical modalities; coordinated execution of account strategies.
  • Enabled four sales teams through customer engagement, scheduling, business case development, and regulatory planning.
  • Acted as primary liaison for hospital partners and vendors across 500+ clinical installations, ensuring timely delivery and high satisfaction.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Supported commercial teams through stakeholder mapping, break-even modeling, and clinical demonstration enablement.
  • Spearheaded technology transformation projects that reduced service downtime, improved operational workflows, and saved $250,000+.
  • Advised quality, marketing, and business leadership on product adoption strategies using data insights, gap analysis, and customer feedback.
  • Supported investigations and feedback loops to improve manufacturing processes and influence sales and business development decisions.
  • Led 100+ quality management reviews across 20+ cross-functional teams, defining priority actions to address systemic product and process issues.
  • Conducted 20+ training and discovery sessions to manage stakeholder expectations and align resolutions with business goals.
  • Directed quality and service-related projects involving audits, installations, complaints, and product corrections/removals.
  • Tools (Productivity): Excel, PPT, Visio, Power BI, Power Apps, (Compliance & Quality): Trackwise, Windchill, Agile, (CRM): Salesforce, (ERP): SAP

International Medical Lead

Volunteer Operations
04.2022 - 10.2022
  • Designed and led a nationwide trauma system initiative, aligning stakeholders across government, academia, NGOs, and health systems.
  • Secured $2M in donated imaging systems from the Philips Foundation and financing from the European Bank for Reconstruction to deploy 4,000+ trauma kits.
  • Trained 5,000+ clinicians in PHTLS and TCCC; implemented QA protocols for imaging, patient monitoring, and prehospital care technologies.
  • Facilitated discovery, workflow assessments, and custom solution design with hospital leaders, clinicians, and public health officials.
  • Scaled Brokers Without Borders from a single-person initiative to a multimillion-dollar NGO with national reach.
  • Elevated Ternopil National Medical University into Ukraine's medical logistics and clinical training hub through partnerships with MedGlobal and the University of Chicago.
  • Maintained full Philips responsibilities concurrently, ensuring continuity across product quality, reporting, and stakeholder engagement.

Hospital Operations Coordinator

Universal Hospital Services
11.2017 - 08.2018
  • Managed $10M+ in biomedical equipment across a multi-campus hospital system, aligning asset allocation with clinical and nursing priorities.
  • Supervised and developed a team of 8 healthcare technicians, delivering performance evaluations, training, and corrective action plans.
  • Collaborated with clinical and biomedical teams to increase equipment uptime, improve utilization, and streamline operational workflows.
  • Implemented customer feedback loops and resolved frontline care concerns through process improvements and staff engagement.
  • Improved asset management efficiency by 15% and generated $20K+ in annual cost savings through optimization initiatives.

International Medical Lead

Volunteer Operations
11.2015 - 08.2017
  • Founded and led the region's first medical response team, designing a scalable trauma care model to support high-volume, high-risk environments.
  • Developed strategic partnerships with 25+ surgeons, hospitals, NGOs, and International Coalition partners to procure and deploy $5M+ in medical equipment.
  • Secured $200K+ in donated medical devices through NGO collaborations, military partnerships, and digital crowdfunding campaigns.
  • Delivered 100+ training programs in trauma medicine, anatomy, and evacuation protocols to 10,000+ frontline providers and community responders.
  • Enhanced clinical performance and hospital workflows by applying gap analysis, value stream mapping, and decision matrices to align operational capabilities with care delivery needs.

Personnel and Operations Lead

U.S. Army
02.2004 - 10.2010
  • Led operational planning and execution for 300+ high-risk missions in resource-constrained environments, demonstrating adaptability and strategic decision-making under pressure.
  • Trained over 100 interdisciplinary teams comprising 50,000+ personnel, rapidly assimilating complex mission parameters and enhancing overall performance and readiness.
  • Directed intelligence documentation, pre-mission briefs, and after-action reviews for 400+ operations, ensuring alignment and clarity across tactical and executive stakeholders.
  • Delivered frontline medical support and managed the end-to-end logistics, readiness, and allocation of $50M+ in mission-critical equipment.
  • Coordinated combat and reconnaissance workflows, integrating personnel, medical, and supply assets across cross-functional teams.

Education

Bachelor of Science (B.S.) - Business Administration - Professional Selling and Sales Management

Liberty University

Associate of Science (A.S.) - Nursing

Florida State College

Associate of Science (A.S.) - Health Science

Jefferson Community And Technical College

Skills

  • Project and Operations Management
  • Strategic Account Management
  • Customer Success Management
  • Healthcare Administration Management
  • Stakeholder Management
  • Executive Communication
  • Consultant and Stakeholder Education
  • Curriculum Design and Development

Certification

Essentials in Project Management Certification

Microsoft


Project Management Foundations Certification

Philips


Medical Education Program Certification

Philips


Certified PACS Associate (CPAS)

PARCA – PACS Administrators Registry and Certification Association


Advanced MEDDICC Certified

MEDDIC Academy


Challenger Sale Certified

Challenger Sale Academy (08/25)


SPIN Sales Training

Huthwaite International


Advanced Cardiovascular Life Support (ACLS) Certification

American Heart Association


Prehospital Trauma Life Support (PHTLS) Certification

American College of Surgeons


Tactical Combat Casualty Care (TCCC) Certification

National Association of Emergency Medical Technicians


Timeline

International Medical Lead

Volunteer Operations
04.2022 - 10.2022

Data Analyst & Project Manager

Philips Healthcare
08.2019 - Current

Hospital Operations Coordinator

Universal Hospital Services
11.2017 - 08.2018

International Medical Lead

Volunteer Operations
11.2015 - 08.2017

Personnel and Operations Lead

U.S. Army
02.2004 - 10.2010

Bachelor of Science (B.S.) - Business Administration - Professional Selling and Sales Management

Liberty University

Associate of Science (A.S.) - Nursing

Florida State College

Associate of Science (A.S.) - Health Science

Jefferson Community And Technical College

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