Overview
Work History
Education
Skills
Timeline
Generic

Brennan Reilly

Overview

10
10
years of professional experience

Work History

Tax Compliance Rep1

New York State Department of Labor
09.2023 - 08.2024
  • Responsibilities: Assist employers with issues pertaining to UI contributions and filings, take check by phone payments, process checks, assist the support unit with mailing and returning warrants, issue levies

Senior Employment Security Clerk

New York State Department of Labor
09.2020 - 09.2023
  • Responsibilities: Assist claimants with completing UI claims, answer questions, address benefit issues, provide excellent customer service, trusted to work effectively in a remote setting

Wafer Fab Technician, Global Foundries Fab8, Malta

Acara Solutions
04.2017 - 11.2019
  • Administered tool qualifications, addressed qualification failures, and followed procedures ensuring production continuity. Trained new employees.

Customer Service Representative, New York State of Health

Maximus
02.2017 - 04.2017
  • Responsibilities: Assist customers enrolling in New York State of Health marketplace, educate customers on health plans, utilize multiple software platforms to assist customers and answer any questions accurately

Star Reservationist

CDTA
10.2014 - 12.2016
  • Responsibilities: Accurately input reservations while providing a positive client experience assist clients with trip planning, answer customer service calls, respond to client emails, train new employees

Education

State University of New York at Buffalo

Guilderland High School

Skills

  • Strong attention to detail
  • Effective communication
  • Deadline oriented approach
  • Problem solving prowess
  • Microsoft office suite proficiency
  • Customer service
  • Active listening
  • Data entry skills

Timeline

Tax Compliance Rep1

New York State Department of Labor
09.2023 - 08.2024

Senior Employment Security Clerk

New York State Department of Labor
09.2020 - 09.2023

Wafer Fab Technician, Global Foundries Fab8, Malta

Acara Solutions
04.2017 - 11.2019

Customer Service Representative, New York State of Health

Maximus
02.2017 - 04.2017

Star Reservationist

CDTA
10.2014 - 12.2016

State University of New York at Buffalo

Guilderland High School
Brennan Reilly