Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brennan Rosenlof

Midvale,UT

Summary

Charismatic and person-oriented professional with several years of customer service and mental health experience.

Overview

7
7
years of professional experience

Work History

Server

Ramblin Roads
12.2023 - Current

Provided exceptional customer service, addressed and resolved customer concerns or complaints professionally, and educated new and existing servers on store policy and effective sales strategies

Server

Nami Lilly
11.2023 - 01.2024

Provided exceptional customer service, addressed and resolved customer concerns or complaints professionally, and educated new and existing servers on store policy and effective sales strategies

Key Manager/Bartender

Texas Roadhouse
08.2021 - 10.2023

Led and motivated a team of employees; fostering a positive work environment, promoting teamwork to achieve business objectives, and ensuring effective selling strategies were implemented

Recreation Assistant

Avalon Health Care Group
06.2021 - 05.2022

Designed and facilitated engaging and inclusive recreational activities tailored to meet the unique needs and preferences of each resident, promoting physical, mental, and emotional well-being; documenting participation and progress

Lead Behavior Technician

ABS Kids
11.2019 - 05.2021

Implemented individualized treatment plans under the supervision of a Board Certified Behavior Analyst (BCBA), providing direct behavioral therapy to children on the autism spectrum

Team Lead

Provo Canyon School
02.2019 - 11.2019

Took primary responsibility for maintaining a safe, therapeutic environment in an assigned dorm and ensuring that the patients’ physical, emotional, and medical needs were met


Express Team Member

Target
07.2018 - 02.2019

Actively engaging with customers to promote and upsell products, driving sales, and achieving individual and team sales targets

Luxury Services Agent

Marriott International
07.2017 - 07.2018

Handle room reservations for luxury-end properties (i.e

The Ritz Carlton) and respond to guest inquiries for special arrangements and services, all while maintaining Forbes Five-Star quality service

Education

No degree - Family Science

Utah Valley University
Orem, UT
03.2020

High School Diploma - undefined

Bountiful High School
Bountiful, UT
05.2014

Skills

  • Strong work ethic
  • Time management
  • Critical thinking
  • Building rapport
  • Computer literacy
  • Problem solving
  • Adaptability
  • Conflict resolution

Timeline

Server

Ramblin Roads
12.2023 - Current

Server

Nami Lilly
11.2023 - 01.2024

Key Manager/Bartender

Texas Roadhouse
08.2021 - 10.2023

Recreation Assistant

Avalon Health Care Group
06.2021 - 05.2022

Lead Behavior Technician

ABS Kids
11.2019 - 05.2021

Team Lead

Provo Canyon School
02.2019 - 11.2019

Express Team Member

Target
07.2018 - 02.2019

Luxury Services Agent

Marriott International
07.2017 - 07.2018

High School Diploma - undefined

Bountiful High School

No degree - Family Science

Utah Valley University
Brennan Rosenlof