Developed short and long term community development strategies to create commercial partnerships and draw in consumers
Conducted online and in person research to identify community development opportunities.
Reviewed current procedures, identified areas of potential enhancement and improved new membership conversion rates by 50%.
Logistics Executive
JEAR Logistics
06.2022 - 04.2023
Developed and grew $700k book of business by producing new solutions, gaining new contracts and analyzing logistical issues.
Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
Reduced transit time and maximized cost savings through freight cost-analysis and negotiation.
Directed shipping and receiving of wide range of products daily.
Analyzed processes and supply chain operational data to track trends, expectations and performance.
Installation Coordinator
Ignite Marketing Group
04.2021 - 04.2022
Developed and implemented multiple organizational systems to increase overall installation completion while decreasing cancellation percentages by 10% across multiple offices.
Directed teams in installation, testing, start-up and system commissioning tasks.
Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
Senior Sales Representative
Ignite Marketing Group
07.2019 - 04.2022
Achieved monthly sales goals by promoting product benefits and acquiring 5 to 10 new customers weekly.
Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
Reached out to prospective leads through cold calling and visiting 40 to 60 businesses daily applying variety of established selling methods.
Increased profitability and built sales pipeline by leveraging multiple marketing channels and sales techniques.