Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

BRENNAN SPELL

Aubrey

Summary

Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement, good problem-solving abilities, and positive customer communication. Strong record of surpassing organizational goals. Education in Cyber Security with skills in C++ and Python coding along with experience with Microsoft word, excel, and powerpoint.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Mona Lisa Pizza Ltd
06.2019 - Current
  • Promoted four times in within 2 years
  • Managed a team during the COVID 19 pandemic
  • Increased sales and assisted the General Manager in creating schedules, maintaining and increasing sales, and meeting company goals
  • Screened and hired applicants by interviewing and conducting background checks
  • Kept the restaurant compliant with all company, federal, state, and local hygiene and food safety regulations.
  • Immediately resolved issues with customers by employing careful listening and communication skills.

Help Desk Technician

Revolution Retail Systems
07.2023 - 01.2024
  • Worked 6 months under contract as Help Desk support.
  • Managed high levels of call flow and responded to technical support needs.
  • Used ticketing systems to manage and process support actions and requests.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Developed and implemented preventive maintenance procedures.
  • Dispatched and assisted field Technicians with part ordering and installation.

Education

Cyber Security

Quickstart - University of Texas At Arlington
Arlington, TX
06-2023

Associates of Science - Civil Engineering and Architecture

Collin College

Skills

  • Ethical hacking certification
  • Experienced in Python programming
  • Proficient in C
  • Proficient in Windows operating system
  • Powerpoint
  • Proficient in Word
  • Experienced with Excel
  • Experience with virtual machine deployment
  • Training and development skill and background
  • Team leadership strength
  • Communication
  • Staff development

Certification

  • Certified Ethical Hacker, Quickstart
  • Security and Networking Fundamentals, Quickstart
  • Hardware and Operating Systems, Quickstart
  • Python Fundamentals, Quickstart

Timeline

Help Desk Technician

Revolution Retail Systems
07.2023 - 01.2024

Assistant General Manager

Mona Lisa Pizza Ltd
06.2019 - Current

Associates of Science - Civil Engineering and Architecture

Collin College

Cyber Security

Quickstart - University of Texas At Arlington

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