Brennan Totis
NEW OXFORD,Pennsylvania
Summary
At Texas Roadhouse, as a Door Coordinator, I excelled in creating a secure, welcoming environment, significantly enhancing customer satisfaction. My innovative engagement strategies, coupled with adept scheduling coordination and exceptional problem-solving skills, fostered team collaboration and efficiency. My contributions were recognized in company-wide DC calls, showcasing my commitment to excellence and leadership.
Overview
1
1
year of professional experience
Work History
Door Coordinator
Texas Roadhouse
05.2023 - Current
- Created safe and welcoming atmosphere for customers.
- Provided exceptional customer service by addressing concerns promptly and professionally, maintaining a high level of client satisfaction
- Created games, tests, and charts to keep my employees engaged in their work
- participated in "DC calls" where other door coordinators from the company would discuss topics like secret shopper scores
Education
High School Diploma -
New Oxford High School
New Oxford, PA05.2024
Skills
- Scheduling Coordination
- Customer Service
- Problem-Solving
- Time Management
- Team Collaboration
- Decision-Making
- Crowd Management
- Task Prioritization
Timeline
Door Coordinator
Texas Roadhouse
05.2023 - Current
High School Diploma -
New Oxford High School
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