Summary
Overview
Work History
Education
Skills
Certification
Awards
Work Availability
Timeline

Brennan Tunnell

Kihei,HI

Summary

Motivated and dependable IT Manager currently looking for a suitable position with a reputable and forward-looking company. Offering 12 years of comprehensive experience in supporting network communications and server management. Areas of expertise include employee based issue resolution and property wide system management. Proficiency in active directory and HyperV. Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.

Overview

11
11
years of professional experience

Work History

IT Manager

Coraltree Residences Hawaii
02.2021 - 03.2024
  • Client support both in person, by phone and remote utilizing remote connection software
  • Eight user locations on three islands
  • Computer network stability
  • Internet connectivity, backup circuits
  • Backups, data retention and user accounts
  • Security scanning, patching training, and compliance assurance
  • Transition of all servers into a virtual structure
  • Problem solving
  • Supported the company through two ownership changes
  • Managed a team.

IT Manager

Newberry Technologies
08.2019 - 01.2021
  • Explained technology-related details in easy-to-understand terms to individuals from all walks of life and in various job positions
  • Client support both in person, by phone and remote utilizing remote connection software
  • Computers, phone systems, networks, camera systems
  • Cable and other hardware installation.

IT Manager

Liaison Capitol Hill
06.2016 - 03.2019
  • Designed IT infrastructure for new property
  • Phones, PCs, servers, lighting, music and camera systems
  • Planned overhaul of older infrastructure, cable replacement, equipment update/replacement
  • Coordinated with contractors and installers for both properties
  • Worked with vendors to create and manage custom WiFi infrastructure
  • New servers and network infrastructure
  • Problem solving and integration of new and different systems
  • Active Directory creation, expansion and upkeep
  • Integration with different restaurants and payment systems
  • Expansion of duties from previous property.

IT Manager

Inn and Spa at Loretto
11.2012 - 06.2016
  • User training and assistance in various applications
  • Updated software versions with patches and new installations to close security loopholes and protect users
  • Installed software updates and vulnerability patches on Windows 2008-2016 servers to prevent possible threats from penetrating networks
  • Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes
  • Set up and configured new employee work stations, including all hardware, software and peripheral devices.

Education

High School Diploma -

Santa Fe High School

Studied IT and Psychology - undefined

Santa Fe Community College

Skills

  • Network configuration and support
  • Active Directory
  • Patch management
  • Quick learner
  • Resolution-oriented
  • Dependable and reliable
  • Risk mitigation planning
  • Information confidentiality
  • Team Collaboration
  • Documentation And Reporting
  • Documentation Management
  • Cybersecurity best practices
  • IT risk management
  • Network Administration
  • Technical Troubleshooting
  • Virtualization
  • IT resource use
  • Quality Assurance
  • Information Security
  • Disaster Recovery
  • Change Management

Certification

  • CompTIA A+ [Not Current]
  • CompTIA Network+ [Not Current]
  • CompTIA Security+ [Not Current]
  • Cisco CCENT [Not Current]
  • Cisco CCNA [Not Current]

Awards

  • Destination Hotels 2014 Transition Award
  • Destination Hotels 2014 Most Improved Internal Audit
  • Two Roads Hospitality 2016 Highest Internal Audit

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

IT Manager - Coraltree Residences Hawaii
02.2021 - 03.2024
IT Manager - Newberry Technologies
08.2019 - 01.2021
IT Manager - Liaison Capitol Hill
06.2016 - 03.2019
IT Manager - Inn and Spa at Loretto
11.2012 - 06.2016
Santa Fe High School - High School Diploma,
Santa Fe Community College - Studied IT and Psychology,

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Brennan Tunnell