Hi, I’m
Brenna Rossmiller
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Detail-oriented administrative assistant with experience in customer service, data entry and office management. Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
6
years of professional experience
Work History
Excell Refrigeration Of Sc
Administrative Assistant
06.2014 - 01.2016
Job overview
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Liaised between clients and vendors and maintained effective lines of communication.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
AppleOne
Executive Assistant
01.2012 - 06.2014
Job overview
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Updated and maintained confidential databases and records.
- Filed paperwork and organized computer-based information.
- Used advanced software to prepare documents, reports, and presentations.
- Handled confidential and sensitive information with discretion and tact.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
- Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
- Answered high volume of phone calls and email inquiries.
Education
Texas A&M University - KingsvilleKingsville, TX
Associate of Applied Science from CCMA, EKG, CET.
02.2025
Brookland-Cayce Senior High SchoolCayce, SC
High School Diploma
05.2011
Skills
- Mail Handling
- Database Management
- Invoice Processing
- Data Entry
- Appointment Scheduling
- Bookkeeping
- Filing
- Scheduling
- Coordination
- Accounting Skills
- Office Management
- Database Entry
- Customer and Client Relations
- Patient Scheduling
- Confidential Document Control
- Professional and Mature
- Database Administration
Timeline
Administrative Assistant
Excell Refrigeration Of Sc
06.2014 - 01.2016
Executive Assistant
AppleOne
01.2012 - 06.2014
Texas A&M University - Kingsville
Associate of Applied Science from CCMA, EKG, CET.
Brookland-Cayce Senior High School
High School Diploma
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