Results-oriented professional with experience in customer service and vehicle maintenance. Skilled in managing logistics for events and engaging with customers to address inquiries. Committed to driving satisfaction and operational efficiency.
Overview
6
6
years of professional experience
Work History
Dealer Sales Representative
White Felt Casino Events
Arlington, Texas
07.2023 - Current
Managed logistics for event setup, including setup/teardown
Provided customer service assistance before, during, and after events.
Answered questions about game rules and policies.
Engaged players with friendly conversation to enhance gaming experience.
Service Technician
Vandergriff Acura
Arlington, TX
09.2022 - 11.2025
Performed training through dealer network for recalls and current modules.
Performed routine maintenance including oil changes, tire rotations, and brake pad replacements. including some repairs
Educated customers on vehicle maintenance and repair options effectively.
Inspected vehicles for safety compliance and identified potential issues early.
Evaluated, repaired and aligned vehicle suspensions.
Manager on Duty
Ace Hardware
Lago Vista, TX
01.2020 - 07.2022
Assisted customers with product selection and resolved inquiries to enhance satisfaction.
Managed cash register operations, including processing transactions and balancing drawers.
Audited cash registers at the end of each shift for accuracy.
Delegated tasks among team members according to their strengths and abilities.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.