Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Interests
Timeline
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Brennen Hilliard-Hammond

St Louis,MO

Summary

Dynamic carpet cleaning professional with a strong work ethic and a proven track record at Jerome Thomas Carpet Cleaning. Consistently exceeded performance targets by implementing thorough cleaning protocols and delivering exceptional customer service. Skilled in equipment operation and supply management, with a commitment to teamwork and effective communication.

Adept at showing up for cleaning jobs on schedule, fully prepared and ready to work. Knowledgeable about home and vehicle cleaning needs and specializing in carpet cleaning, rug servicing and spot removal.

Overview

12
12
years of professional experience

Work History

Carpet Cleaner

Jerome Thomas Carpet Cleaning
06.2024 - 08.2024
  • Operated in equipment safely and took care to watch out for children and pets.
  • Conducted pre-and post-cleaning inspections, identifying areas requiring special attention or additional treatment.
  • Exceeded performance targets consistently by delivering high-quality results that met or surpassed client expectations.
  • Streamlined carpet cleaning processes for faster completion times without compromising quality.
  • Continuously improved skills through training sessions, workshops, and certification courses related to the carpet cleaning industry.
  • Performed specialty treatments on stains.
  • Mixed water and chemicals in containers to prepare cleaning solutions.
  • Operated steam cleaners to vacuum rugs and remove loosened dirt.
  • Cleaned home carpets, tile, grout, area rugs, mattresses, and upholstery.
  • Provided exceptional service for each customer to achieve complete satisfaction.
  • Guided scrubbing machines over rug surfaces to loosen embedded dirt.
  • Moved furniture weighing up to 75 pounds to prepare homes for cleaning.
  • Identified appropriate spotting agents to use on persistent stains.
  • Inspected cleaning sites to provide cost estimates to customers.
  • Cared for vehicle interiors, seats and flooring.
  • Utilized advanced equipment and techniques to effectively remove stains and restore carpets to their original condition.
  • Maintained a high level of professionalism while interacting with clients, addressing concerns and answering questions.

Volunteer

St. Ferdinand Catholic Church
10.2012 - 10.2016
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Completed daily domestic tasks in shelters and group homes to assist people in need.

Education

High School Diploma -

Homewood Flossmoor High-School
Flossmoor, IL
06-2025

Skills

  • Residential cleaning experience
  • Valid Driver's license
  • Thorough cleaning protocols
  • Supply management
  • Equipment transport
  • Strong work ethic
  • Multitasking
  • Teamwork

Affiliations

  • National Honors Society

Languages

Spanish
Limited Working
English
Native or Bilingual

Interests

  • Gym Workouts
  • Team Sports
  • I participate in various sports activities for physical activity, camaraderie, and personal growth
  • Regularly practice mindfulness and meditation for overall wellness
  • Outdoor Recreation
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Playing Sports

Timeline

Carpet Cleaner

Jerome Thomas Carpet Cleaning
06.2024 - 08.2024

Volunteer

St. Ferdinand Catholic Church
10.2012 - 10.2016

High School Diploma -

Homewood Flossmoor High-School

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Brennen Hilliard-Hammond