Brennen James

Work History

Veterinary Technician Supervisor

Cat And Cow Veterinary Clinic

Olive Branch, MS

06.2018 - Current

Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
Answered owner animal health questions and advised on best care practices.
Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
Collected patient biopsies and blood samples for laboratory analysis.
Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
Administered medications to animals in treatment and documented changes in condition.
Recorded symptoms and documented medical observations to inform treatment decisions.
Triaged incoming patients to determine treatment needs and urgency of care.
Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding.
Implanted subcutaneous identification microchips into animals.
Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
Assisted senior staff with blood analyses and physical assessments.
Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
Managed adjoining veterinary supply shop that sold medications, animal food and pet equipment.
Accomplished multiple tasks within established timeframes.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Conducted monthly inventories of raw materials and components on work floor.
Recorded inventory sales into organization's weekly income report.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients and updated client records.
Answered central telephone system and directed calls accordingly.
Corresponded with clients through email, telephone or postal mail.
Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
Restocked supplies and placed purchase orders to maintain adequate stock levels.

Sales Associate /Cashier

Michaels Craft Store

Olive Branch, MS

08.2016 - 01.2018

Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Answered questions about store policies and addressed customer concerns.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Collected and authorized payments of guests.
Worked closely with shift manager to solve problems and handle customer concerns.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Reviewed weekly sales ads and monitored price changes.
Performed cash, card and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Maintained current knowledge of store promotions and highlighted sales to customers.

Concession Stand Worker

Snowden Grove Baseball Park

Southaven, MS

05.2016 - 08.2016

Maintained high standards of customer service in high-volume, fast-paced operations.
Used cash register to tender change and process cash and credit card payments.
Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
Maintained clean and tidy service area by scrubbing and polishing counters, steaming tables and cleaning glasses and dishes.
Managed refreshment stand and food concessions at public gatherings, sporting events and concerts.
Prepped food items for later use to save staff time during busy hours.
Cooked and packaged large batches of food prepared to order or kept hot until needed.
Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.
Loaded perishable items into climate-controlled coolers to prevent food spoilage.
Maintained clean, organized workspace according to operational standards.
Handled cash and processed payments, sorting bills and maintaining records of transactions.
Served drinks and snacks to patrons, maintaining professionalism and supporting individual needs.
Returned unused food items to designated storage areas, making sure to cover and date perishables.
Taught basics of snack bar operations to new employees, building individual confidence in performance of duties.

Summary

Overview

Work History

Veterinary Technician Supervisor

Sales Associate /Cashier

Concession Stand Worker

Education

High School Diploma -

Skills

Work Availability

Timeline

Similar Profiles

Emily StoryEmily Story

Nichole BaxleyNichole Baxley

Melissa Mei Chen LiuMelissa Mei Chen Liu