Dedicated and results-driven professional with a strong background in customer service, team leadership, and operations management. Experienced in overseeing daily business operations, managing teams, and maintaining high service standards in fast-paced environments. Successfully led a small business, gaining hands-on expertise in staff supervision, customer relations, and process improvement. Skilled at adapting to diverse situations, resolving customer concerns, and fostering a positive team culture. Adept at multitasking and problem-solving, making me well-prepared for hospitality roles that require a customer-first mindset and strong organizational skills.