Brennen Meyer
Kansas City,MO
Summary
State Tax Analyst with extensive experience in tax research, regulatory compliance, and corporate tax preparation. Skilled in tax law interpretation, resolving complex tax issues, and training new employees. Bringing expertise in Azure DevOps, Notepad++, Bomgar, Salesforce, and an Enrolled Agent certification to drive informed decision-making and effective tax management.
Overview
12
12
years of professional experience
1
1
Certification
Work History
State Tax Analyst
H&R Block Tax Svc
06.2015 - Current
- Monitored legislative and regulatory arenas for relevant tax issues and updated management to facilitate informed decisions.
- Conducted targeted tax research to facilitate informed project planning and compliance efforts.
- Analyzed tax issues and made recommendations for remediation to management.
- Collaborated with colleagues to research complex tax issues, ensuring accurate interpretation of regulations and laws.
- Prepared all state income tax paperwork for Delaware, Montana, Idaho, & North Carolina.
Senior Customer Service Representative
H&R Block Tax Svc
06.2012 - 04.2015
- Trained and directed new employees in call script use, conflict resolution, and data entry practices to boost customer satisfaction ratings.
- Engaged clients over phone to answer questions and address complaints.
- Handled escalated issues involving Federal tax law.
- Resolved customer service issues using company processes and policies.
Education
High School Diploma -
DeVry University
1100 Main St, Kansas City, MO 6410508-2010
Skills
- Tax Law Interpretation
- Tax Research
- Regulatory understanding
- Skilled in Azure Dev OPs, Notepad, Bomgar, & Salesforce
- Enrolled Agent (EA)
- Corporate Tax Experience
Certification
- Registered Tax Professional (since 2016)
Timeline
State Tax Analyst
H&R Block Tax Svc
06.2015 - Current
Senior Customer Service Representative
H&R Block Tax Svc
06.2012 - 04.2015
High School Diploma -
DeVry University
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