Summary
Overview
Work History
Education
Skills
Timeline
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Brennon Lopez

579 Lloyds Rd, Little Elm,TX

Summary

Customer-first professional with 9+ years of combined experience in client service, technical systems, and high-volume hospitality environments. Skilled at building positive customer relationships, resolving issues promptly, and maintaining a professional demeanor under pressure. Proven ability to adapt quickly, communicate effectively, and manage complex processes with precision and care. Seeking to bring strong service skills and attention to detail to a dynamic customer service role at Fidelity Investments, supporting clients in achieving their financial goals.

Overview

4
4
years of professional experience

Work History

Switchgear Technician

BCS Switchgear
Pilot Point, TX
10.2022 - Current
  • Refurbished electrical equipment through complete disassembly, cleaning, metal fabrication, wiring, reassembly, and testing.
  • Designed control systems for low and medium-voltage switchgear, including schematics and wire diagrams.
  • Collaborated with departments to assign tasks based on individual expertise, ensuring deadline adherence.
  • Contributed to customer satisfaction by ensuring equipment reliability, performance, and safety.

Bartender

The Tinman Social
Little Elm, TX
07.2022 - 01.2023
  • Executed delivery of high-quality service in fast-paced, customer-focused role, overseeing numerous high-volume orders with precision.
  • Effectively communicated with guests to assess needs and address complaints professionally.
  • Oversaw bar inventory management and maintained cleanliness standards.
  • Ensured adherence to safety and alcohol regulations to support operational compliance.

AV Technician

Dynatech AV
Little Elm, TX
07.2021 - 06.2022
  • Installed controls and A/V distribution systems in commercial and residential buildings.
  • Executed cable runs, data rack installations, and security camera setups.
  • Tested, troubleshot, and optimized system settings tailored to each customer.
  • Demonstrated system capabilities through effective showcases for clients.
  • Prevented property damage by implementing protective measures during installations.
  • Delivered a personalized and courteous customer service experience, ensuring client comfort, satisfaction, and confidence with new technology.

Education

High School Diploma -

Little Elm high School
Little Elm, TX
01.2015

Skills

  • Customer Relationship Management
  • Conflict Resolution & Problem-Solving
  • Verbal & Written Communication
  • Multitasking in Fast-Paced Environments
  • Technical System Troubleshooting
  • Team Collaboration & Interpersonal Skills
  • Computer & Software Proficiency
  • High Attention to Detail

Timeline

Switchgear Technician

BCS Switchgear
10.2022 - Current

Bartender

The Tinman Social
07.2022 - 01.2023

AV Technician

Dynatech AV
07.2021 - 06.2022

High School Diploma -

Little Elm high School

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