Hi, I’m
Brent Ammons
Birmingham,AL
Summary
*Motivated with engaging personality and open-minded approach.
*Forward thinking and diversity sensitive.
*Upbeat and able to anticipate customer needs in order to facilitate enjoyable dining experience.
*Strong work ethic with willingness to take initiative.
*Genuine, consistent demonstration of love, concern, appreciation, and enjoyment of others.
*Proven work history replete with trials, tribulations, challenges, and victories.
*Knowledgeable and resourceful going above and beyond to exceed client expectations and insure growing numbers of satisfied patrons.
*Reliable team player, organized, energetic, and willing to help and be helped.
*Accepts constructive criticism and instruction, follows recommendations, and appreciates feedback.
Overview
14
years of professional experience
1
Certification
Work History
The Hot And Hot Fish Club
General Manager of Operations
02.2022 - Current
Job overview
- Improved productivity while reducing staffing and operational costs by 14.6 %.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Partnered with vendors and suppliers to effectively manage and budget.
- Directed initiatives to achieve regulatory compliance, foster good manufacturing practices and meet component quality standards.
- Trained, coached and mentored staff to support smooth adoption of new [Type] program.
- Designed modern employee recognition program which boosted productivity and improved morale.
Sammie’s Italian
Fine Dining Server
06.2021 - 02.2022
Job overview
- Voted number 7 of 25 “best restaurants of Austin” and “top restaurants of Texas to watch in 2022”.
- High-end Fine dining establishment located in the heart of Downtown Austin, Tx
- Extensive wine, spirit, and Italian cuisine product knowledge including weekly wine and cocktail training programs.
- Ensure each guest, both high and low profile, experience an exceptional and elevated experience through proper coursing and concise, well spoken, communication.
- Guest experience skillful seamless workflow (swan service) with a calm and collected demeanor at all times.
- Increased sales significantly by upselling “hard to find” wines by the bottle, knowing how to explain the characteristics of each bottle in relation to all regions of both Old World and New World wines.
Austin Business Consultants
Outside Sales Representative
02.2015 - 05.2021
Job overview
- Established new accounts through cold calling and personal visits to potential customers.
- Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Built relationships with customers and community to promote long term business growth.
Hilton Worldwide Hotel
Restaurant Bar Manager
09.2012 - 02.2015
Job overview
- Orchestrated social functions, formal engagements and business meetings, resulting in significant increase in overall sales.Created and deployed successful strategies to accommodate constantly rotating, world wide clientele.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Maintained FOH and BOH cleanliness and sanitation, by preforming correct procedures and routine checks of surfaces and equipment.
Longhorn Steakhouse
Bar and Restaurant Manager
02.2009 - 05.2012
Job overview
- Managed 65+ BOH and FOH employees of all new restaurant openings.
- Carefully interviewed, selected, and supervised staff.
- Delivered in-depth training to workers in food preparation and customer interaction roles to promote strong team performance.
- Reported Average vs Theoretical numbers for food and beverage cost on a monthly and quarterly platform.
Education
The University of Alabama, Tuscaloosa, AL
Bachelor Of Science from Hotel And Restaurant Management
05.2010
Virginia College Technical, Birmingham, AL
Certification from Automotive And Light Diesel Technology
03.2006
University Overview
- Awarded: Valedictorian and Most Outstanding Student
Briarwood Christian School, Birmingham, AL
High School Diploma
05.2003
Skills
- Excellent Communication
- Self-Motivated
- Multitasking Abilities
- Analytical and Critical Thinking
- Problem-Solving
- Proficiency in guest service and relations
- Fine Dining
- Culturally sensitive service provider
- Policy and procedure adherence
- Menu memorization and presentation
- Food, wine, and beverage pairings
- Safe food handling
- Skilled and certified automotive technician, specializing in Tesla and German vehicle specific maintenance, diagnostics, and repair
Certification
- TABC License
- Food Handler Certified - Serve Safe
Timeline
General Manager of Operations
The Hot And Hot Fish Club
02.2022 - Current
Fine Dining Server
Sammie’s Italian
06.2021 - 02.2022
Outside Sales Representative
Austin Business Consultants
02.2015 - 05.2021
Restaurant Bar Manager
Hilton Worldwide Hotel
09.2012 - 02.2015
Bar and Restaurant Manager
Longhorn Steakhouse
02.2009 - 05.2012
The University of Alabama
Bachelor Of Science from Hotel And Restaurant Management
Virginia College Technical
Certification from Automotive And Light Diesel Technology
Briarwood Christian School
High School Diploma
- TABC License
- Food Handler Certified - Serve Safe
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