Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Brent Baer

New Orleans,LA

Summary

Dedicated Resident Manager skilled at overseeing successful residential operations at facility. Manages staff with firm and fair hand to keep all team members focused on safely supporting residents' needs. Successful at handling administrative, building maintenance, and emergency response requirements with calm, level-headed approach.

Overview

25
25
years of professional experience

Work History

Resident Manager

1896 Omalley House
New Orleans, Louisiana
12.2009 - 06.2024
  • Prepared financial statements detailing income and expenses related to the property's operations.
  • Oversaw daily activities of staff members providing support services onsite.
  • Prepared breakfasts for guests each morning according to dietary restrictions.
  • Answered phone calls from potential customers inquiring about room availability and rates.
  • Adhered to policies regarding check-in and check-out procedures, payment methods accepted and housekeeping rules.
  • Assisted with maintenance of grounds, gardens and outdoor spaces including mowing lawns, weeding flower beds and trimming hedges.
  • Managed inventory of supplies such as linens, cleaning products and food items used by the bed and breakfast.
  • Provided concierge services such as restaurant recommendations, event tickets or transportation arrangements for guests.
  • Greeted guests upon arrival, showed them to their rooms and provided information about the bed and breakfast.
  • Processed payments via cash, credit cards or other accepted methods upon checkout.

Department Manager

Kroger's Grocery
Peoiria, IL
03.1999 - 12.2009
  • Managed inventory levels of all general merchandise products, including ordering, stocking, and pricing.
  • Collaborated with other departments within the store to maximize cross-selling opportunities.
  • Maintained accurate records of weekly sales figures and other financial data relating to the department.
  • Trained and supervised a team of 10 employees in the general merchandise department.
  • Established relationships with key stakeholders such as vendors or local businesses.
  • Resolved customer complaints regarding products or services in a professional manner.
  • Created promotional displays for merchandise items to attract customers.
  • Performed daily audits of store shelves to check stock levels and prices.
  • Assigned team members to tasks according to job knowledge and personal skills.

Education

Business Administration And Management

Illinois Central College
East Peoria, IL
05-1992

Skills

  • Hospitality expertise
  • Local knowledge
  • Property Maintenance
  • Menu Planning
  • Food Preparation
  • Reservation Management
  • Guest Relations Management
  • Basic accounting
  • Guest experiences
  • Food and Beverage Operations
  • Hospitality
  • Outstanding communication skills
  • Cash Handling

Affiliations

  • Enjoy learning the history of New Orleans and sharing what I learned,

Accomplishments

  • I have over 1000 reviews on trip advisor from my previous job. Received award for Manager of the year from Booking.com.

Timeline

Resident Manager

1896 Omalley House
12.2009 - 06.2024

Department Manager

Kroger's Grocery
03.1999 - 12.2009

Business Administration And Management

Illinois Central College

Similar Profiles

CREATE PROFILE
Brent Baer