Dedicated administrative professional with history of meeting company and industry goals. Skilled in working under pressure and adapting to new clerical situations and challenges. Focused on facilitating positive employee and client relations with a strong attention to detail and fidelity.
Evaluated candidates through effective screening processes. Supported recruitment efforts by coordinating job postings, reviewing resumes and scheduling interviews. Ensured validity and good standing of clinical candidate licenses. Developed recruiting strategies to identify qualified candidates and build network. Maintained confidentiality of sensitive HR information, adhering to strict privacy guidelines at all times. Performed ad hoc clerical duties such as creating sales orders and updating patient records.
Executed record filing system to improve document organization and management. Maintained employee timesheets, PTO requests and tracked expense reimbursements for accuracy before payroll.
Served as HR support for boutique law firm, providing direct assistance to the Office Manager, managing partners, attorneys and administrative staff. Managed hourly staff time records, ensuring accuracy for payroll processing. Performed employee new hire and termination procedures, while maintaining high staff retention. Coordinated successful corporate events to promote employee and organizational wellbeing. Facilitated in enrollment, adjustment and thorough review of employee benefits on a regular basis.
Composed and issued insurance authorization requests for medication, specialist consultations and medical procedures. Assisted in coordinating patient care with a variety of medical providers in a multi-disciplinary, Functional Restoration Program for Workers’ Compensation and Personal Injury patients/claimants to provide healthy transitions from prolonged injuries and heavy reliance of chronic pain medication.
Reviewed and maintained medical documentation (e.g., prescriptions and clinical notes) in compliance with company, state and Home Medical Equipment (HME) standards. Performed patient intake and care coordination duties and served as a communication liaison between patients, healthcare establishments and clinical staff. Maintained confidentiality of patient data and condition to safeguard health information in accordance to HIPAA guidelines.