Summary
Overview
Work History
Education
Skills
Timeline
Generic
Brent Beauchamp

Brent Beauchamp

Goodyear ,AZ

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Dedicated to exceeding client expectations in all ways. Solid team player with upbeat, positive attitude and commitment to providing excellent customer service. Friendly multitasker with in-depth knowledge of POS system operations. Devoted to giving every customer a positive and memorable experience. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

16
16
years of professional experience

Work History

Personal Stylist - Fifth Avenue Club

Saks Fifth Avenue
Phoenix , AZ
03.2011 - 02.2021
  • Assisted clients in selecting appropriate clothing for special occasions and everyday wear.
  • Created personalized looks that complemented individual body shapes, lifestyle, and budget.
  • Provided expertise on current fashion trends and styling techniques.
  • Organized client wardrobe to maximize outfit options while minimizing clutter.
  • Coordinated with designers and other industry professionals to source unique pieces for clients' wardrobes.
  • Scheduled appointments with clients to discuss their style needs and preferences.
  • Maintained detailed records of client purchases and measurements for future reference.
  • Shopped for and assembled complete or partial wardrobe collections for numerous client needs, including special occasions, image modification, new profession or to complement body changes.
  • Leveraged upselling opportunities on clothing, shoes and accessories to maximize brand sales.

Front Desk Supervisor

Ritz-Carlton
Phoenix, AZ
01.2009 - 02.2011
  • Greeted and welcomed guests in a friendly, professional manner.
  • Monitored the front desk staff to ensure proper customer service was provided.
  • Provided support to guests with check-in and check-out procedures.
  • Assisted guests with inquiries and requests.
  • Resolved customer complaints promptly and efficiently.
  • Maintained up-to-date knowledge of hotel services, features and local attractions and activities.
  • Processed payments, cashiering duties and credit card transactions accurately.
  • Performed administrative tasks such as filing documents, answering phone calls and emails.
  • Coordinated room assignments by considering guest preferences and special requests whenever possible.
  • Implemented strategies for improving customer service standards across the department.
  • Provided guidance and mentorship to junior team members in order to help them develop their skills.
  • Created and optimized employee schedules for shift coverage.
  • Posted room charges for food, liquor and telephone calls based on individual customer actions.

Head Cashier Supervisor

Home Depot
Phoenix , AZ
01.2005 - 12.2008
  • Initiated and managed daily cashier operations, including opening and closing procedures.
  • Monitored cashiers to ensure accuracy of transactions, compliance with procedures, and customer service standards.
  • Developed training plans for new cashiers; provided on-the-job training and coaching to improve performance.
  • Resolved customer complaints promptly and professionally.
  • Performed regular audits of cash drawer balances to ensure accuracy of funds.
  • Created weekly schedules for staff coverage based on peak business hours.
  • Conducted employee evaluations and disciplinary actions as needed according to company policies.
  • Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
  • Supported front-end procedures to keep items well-stocked to prevent shrinkage.
  • Called for backup cashiers during peak times to minimize wait time for customers.
  • Monitored cash drawers in checkouts to verify adequate cash supply.
  • Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.

Education

High School Diploma -

Brophy College Preparatory
Phoenix, AZ
05.2005

Some College (No Degree) -

Arizona State University
Tempe, AZ

Skills

  • Building Positive Rapport
  • Teamwork and Collaboration
  • Interviewing Clients
  • Valid Driver's License
  • Excellent Communication
  • Product Knowledge
  • Administrative Support
  • Creative Thinking
  • Upselling and Cross-Selling
  • Problem-Solving
  • Attention to Detail
  • Calendar Management
  • Brand Promotion
  • Relationship Building

Timeline

Personal Stylist - Fifth Avenue Club

Saks Fifth Avenue
03.2011 - 02.2021

Front Desk Supervisor

Ritz-Carlton
01.2009 - 02.2011

Head Cashier Supervisor

Home Depot
01.2005 - 12.2008

High School Diploma -

Brophy College Preparatory

Some College (No Degree) -

Arizona State University

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Brent Beauchamp