Brent Beltran
Fillmore,CA
Summary
I would make a great addition to your organization; with more than 20 years of experience across hospitality, facilities, and technical support. My skillset includes making things easier for people—whether that means explaining a product, fixing an issue, or just creating a friendly environment. My experience in Napa Valley hospitality and in Southern California as a field copier tech; has allowed me to be comfortable helping customers of all ages, in a variety of situations. Being detail-oriented, communicating clearly, and following through make me an effective employee, that excels at doing what it takes to be an effective service person.
Overview
25
25
years of professional experience
Work History
Owner & Operator
Mr. Flavorful
Napa, CA
01.2013 - Current
- Founded and operate a specialty food business focused on customer engagement and product education
- Recommend flavor pairings and explain product benefits to customers
- Build strong repeat customer relationships through friendly and knowledgeable service
- Represent the brand at markets and events while driving direct product sales
- Manage inventory, product displays, and customer interactions in high-traffic settings
Wine Tour Driver / Hospitality Host
Wine Tasting Driver
Napa & Sonoma, CA
06.2021 - 04.2026
- Provided professional designated driver and wine tour services for visitors exploring Napa and Sonoma wineries
- Delivered personalized guest experiences through itinerary coordination and concierge-level hospitality
- Educated guests about regional wineries, wine styles, and tasting etiquette
- Managed daily tour logistics, route planning, and timing between winery appointments
- Maintained a calm and professional environment while prioritizing guest safety and satisfaction
- Consistently earn 5-star guest reviews for friendliness, knowledge, and service
Facilities Assistant
OLE Health
Napa, CA
01.2019 - 01.2021
- Supported daily operations across multiple healthcare facilities through inspections and maintenance coordination
- Ensured facilities remained clean, safe, and welcoming for staff and visitors
- Assisted with logistics, equipment handling, and operational support
Facilities & Park Maintenance Assistant
City of Napa
Napa, CA
01.2017 - 01.2019
- Maintained parks and public spaces to ensure safe and positive visitor experiences
- Performed routine inspections, maintenance, and safety checks
- Worked with teams to maintain community facilities and grounds
Copier Technician
Docu-Products
Ventura, CA
01.2006 - 01.2013
- Provided on-site service and maintenance to business clients, building trusted relationships through excellent customer service
- Planned efficient routes and adhered to schedules while driving daily to client locations
- Installed, maintained, and repaired office equipment, including networked systems
Copier Technician
Document Systems
Ventura, CA
01.2002 - 01.2006
- Performed equipment installation, troubleshooting, preventative maintenance, and client support
Sporting Goods Manager
Kmart
Ventura, CA
01.2001 - 01.2002
- Delivered excellent customer service and managed daily department operations
- Supervised a team of five employees and handled inventory, licensing, and administrative tasks
Education
High School Diploma -
John Jenkins Christian Academy
Skills
- Customer Service & Guest Experience
- Professional Driving & Safety
- Product Education & Recommendations
- Retail Sales & Upselling
- Hospitality & Relationship Building
- Inventory Support & Organization
- Time Management & Scheduling
- Problem Solving in Fast-Paced Environments
- Preventive Maintenance
- Troubleshooting skills
- Maintain Facility
- Safety awareness
- Electrical troubleshooting
- Mechanical repair
- Hand and power tools
- Parts replacement
- Equipment installation
- Equipment Repair
- Plumbing
- Lockout and tagout procedures
- Drywall repair
- Painting
- Plumbing repairs
- Groundskeeping
- Door hardware
- Maintenance scheduling
- Lighting systems
- Battery maintenance
- Troubleshooting strength
- Willing to learn
- Hand and power tool operation
- Equipment troubleshooting
- Clear communication
- General Plumbing
Timeline
Wine Tour Driver / Hospitality Host
Wine Tasting Driver
06.2021 - 04.2026
Facilities Assistant
OLE Health
01.2019 - 01.2021
Facilities & Park Maintenance Assistant
City of Napa
01.2017 - 01.2019
Owner & Operator
Mr. Flavorful
01.2013 - Current
Copier Technician
Docu-Products
01.2006 - 01.2013
Copier Technician
Document Systems
01.2002 - 01.2006
Sporting Goods Manager
Kmart
01.2001 - 01.2002
High School Diploma -
John Jenkins Christian Academy