Summary
Overview
Work History
Education
Skills
Timeline
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Brent Bradbury

Summary

Strong, hard working leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Team player, always looking for ways to improve operations, and make a better outcome for the team.

Overview

11
11
years of professional experience

Work History

Service Manager

United Rentals
03.2020 - Current
  • Resolved customer complaints in professional and timely manner.
  • Trained and supervised team of service staff members to meet business goals.
  • Developed and maintain positive relationships with customers.
  • Monitored service staff performance and provided feedback for improvement.
  • Monitored inventory levels and placed orders to replenish stock.
  • Discuss service needs and offer available solutions to customers.
  • Review service reports and data to identify areas of improvement.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Trained employees in equipment maintenance.
  • Assisted in organizing and overseeing assignments to be as efficient as possible.

Service Technician

United Rentals
03.2019 - 03.2020
  • Diagnosed and troubleshot problems, repairing, and keeping machines to proper performance.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Maintain an array of different machines, in a large fleet.

Lead Diesel Technician

Reilley Trucking
03.2016 - 03.2019
  • Troubleshot systems, traced problems and diagnosed root causes.
  • Removed components and completed repairs or installed new replacements.
  • Inspected [Vehicles] for repair and maintenance needs.
  • Performed vehicle lubrication and DOT safety inspections.
  • Maintained safe working conditions by keeping shop areas clean and free from unneeded items.
  • Replaced parts such as belts, hoses and motors on different systems.
  • Assessed engines to inform preventive maintenance work.
  • Diagnosed mechanical problems for repair or replacement.
  • Handled repairs, replacing broken components and inspecting engines for wear and tear.
  • Performed preventive maintenance on diesel engines, preventing malfunctions.
  • Managed parts inventory and tracked status of recent orders to maintain tool and equipment stock.

Diesel Mechanic

Erie Haven Inc.
01.2013 - 03.2016
  • Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
  • Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
  • Troubleshot and diagnosed problems with brakes, steering, and transmissions.
  • Inspected and adjusted brakes, steering systems and wheel bearings to address related issues.
  • Used specialty equipment, standard tools, and gauges to complete assessments and repairs.
  • Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles.

Education

Associates in Applied Technologies - Diesel Technology

University of Northwestern Ohio
Lima, OH

Skills

  • Work Planning and Prioritization
  • Workplace Safety
  • Customer Service
  • Schedule Management
  • Maintenance Planning
  • Service and Parts Teams Management
  • Trustworthy and Honest
  • Team Collaboration and Leadership
  • Analytical Thinking
  • Positive Attitude
  • Team Leadership

Timeline

Service Manager

United Rentals
03.2020 - Current

Service Technician

United Rentals
03.2019 - 03.2020

Lead Diesel Technician

Reilley Trucking
03.2016 - 03.2019

Diesel Mechanic

Erie Haven Inc.
01.2013 - 03.2016

Associates in Applied Technologies - Diesel Technology

University of Northwestern Ohio

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Brent Bradbury