BRENT BROOKS
Ruther Glen,VA
Summary
Dedicated technician offering over seven years of experience in U.S. Army with current secret clearance. Skilled in inspecting equipment, diagnosing faults and completing basic and critical repairs. Cognizant of when to go hands-on with issues and when to delegate support calls to appropriate personnel. Eager to apply personal technological expertise to support tasks and keen technical judgment to fast-paced personnel delegation.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Spak Techican
Clean Earth Environmental
12.2020 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Laborer
City of Dallas
03.2020 - 06.2020
- Recognized and reported potential project challenges and assisted with solutions
- Updated logs and reported on job progress
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs
- Monitored machines during operation to detect sounds of malfunctioning or excessive vibration and adjusted machines or replaced tools to eliminate problems
- Followed instructions and safety protocols to prevent accidents and injuries.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Moved and cleared debris from work sites to dispose of in designated areas.
- Dug trenches, backfilled holes and compacted earth to prepare for new construction.
- Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Managed safe and efficient use of tools and equipment on construction sites.
- Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
- Loaded and unloaded materials onto trucks and trailers.
- Assisted in reducing material waste by accurately measuring, cutting, and assembling materials as needed.
- Mixed and poured concrete for variety of projects.
- Assisted in digging, trenching and backfilling trenches and foundations.
- Operated forklifts and boom lifts to complete various tasks.
- Helped with erecting scaffolding and ladders.
- Excellent communication skills, both verbal and written.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
Telecommunications Specialist
United States Army
07.2015 - 12.2019
- Evaluated and tested software and hardware to determine compatibility with existing systems, efficiency and reliability
- Installed, troubleshot, repaired and redesigned telecommunications systems to support communication and information exchange
- Handled all troubleshooting tasks for signal support services, which included radio, wire and battlefield automated systems
- Leveraged electronic testing equipment to diagnose and solve telecommunications issues and maintained records of systems performance, operations and equipment inventory.
- Increased network efficiency by conducting thorough audits and recommending appropriate upgrades or modifications.
- Provided exceptional customer support, addressing inquiries promptly while maintaining a professional demeanor at all times.
- Oversaw successful installation projects, ensuring timely completion within budget constraints while meeting client specifications.
- Administered user support to over [Number] users by implementing procedural and technical solutions to diagnose network and device problems.
- Performed system moves and changes internally and by remote access and coordinated and prepared reports to support operation and planning of telecommunications systems.
- Optimized bandwidth usage through careful analysis of data traffic patterns and implementation of targeted solutions.
- Continually updated knowledge on emerging trends within the telecoms industry, applying relevant insights to enhance service offerings and stay ahead of evolving client needs.
- Enhanced network performance by implementing effective optimization strategies and monitoring system health.
- Liaised with component vendors to properly operate and maintain telecommunications equipment.
- Collaborated with cross-functional teams to streamline processes and improve overall service delivery.
- Facilitated seamless collaboration between international offices through efficient management of global telecommunication networks.
- Reduced downtime for clients by swiftly troubleshooting and resolving complex technical issues.
- Boosted customer satisfaction through diligent maintenance of telecommunications equipment and prompt issue resolution.
- Implemented, developed and maintained telecommunications disaster recovery plans to guarantee business continuity.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
- Coordinated installation of new users and relocations of existing users.
- Performed periodic system upgrades and maintenance to meet industry standards.
- Managed and prioritized customer service requests to achieve prompt resolution.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Repaired cut cable of various sizes and worked with color-coded wires and cables.
- Installed and maintained systems and analyzed users' needs.
- Developed and implemented procedures for preventive maintenance, backup, and data recovery.
- Assessed facilities to determine capacity and needs for telecommunications systems.
- Followed standards and procedures to maintain safe work environment.
- Monitored network performance metrics using advanced tools, allowing proactive identification of areas needing attention or improvement.
- Performed routine system tests to identify potential problems before they escalate into larger issues affecting customers'' experiences.
- Developed detailed documentation and technical manuals for telecommunications systems to comply with regulations.
- Implemented training programs to improve knowledge and skills of new technicians.
Transmission Operator
United States Army
12.2012 - 06.2015
- Oversaw team of six technical professionals to manage successful broadcasts
- Configured hardware, devices and software to set up work stations for employees
- Put together and configured antennas, power sources and other equipment to establish communications
Correctional Officer
Pasquotank Correctional Institution
11.2009 - 11.2012
- Verified facility security by inspecting plumbing, outside areas, locks and cells for potential hazards
- Received and accounted for personal possessions and determined inmate work assignments
- Completed intake paperwork, fingerprints, and searches.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Responded to emergency situations and de-escalated hostile confrontations.
- Supervised inmates during meals, recreation and other activities.
- Assisted in intake and release of inmates.
- Prepared reports to document incidents and violations.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Built solid relationships with staff and residents to keep institution safe and secure.
Deck Electrician
Newport News Shipyard
02.2008 - 01.2009
- Demonstrated strong teamwork skills while collaborating with other technical personnel during installations or repairs that involved multiple departments'' expertise input within the team dynamics context.
- Performed daily log updates and generated reports for supervisors.
- Performed or participated in emergency drills as required.
- Performed thorough, accurate and efficient repairs and preventive maintenance.
- Oversaw scheduled and corrective maintenance of [Type], [Type] and [Type] systems.
- Completed frequent inspections, identified concerns and corrected problems independently.
- Read and interpreted electrical drawings and diagrams.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Optimized energy use by installing and configuring advanced marine solar power systems.
- Ensured compliance with industry standards and regulations through meticulous workmanship and adherence to guidelines.
- Enhanced equipment reliability through diligent monitoring of electrical connections and components.
- Followed specific layout and scientific diagrams to construct and package simple devices and subunits of equipment.
- Promoted a safe working environment by adhering to appropriate safety guidelines when carrying out tasks involving electricity.
Education
High School Diploma -
Northeastern High School
Elizabeth City, NCSkills
- Equipment Inspection
- Customer Service
- Supervision
- Problem Resolution
- Communications
- Technical Issues Analysis
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Organization and time management
Certification
Hazmat Certification
Timeline
Spak Techican
Clean Earth Environmental
12.2020 - Current
Laborer
City of Dallas
03.2020 - 06.2020
Telecommunications Specialist
United States Army
07.2015 - 12.2019
Transmission Operator
United States Army
12.2012 - 06.2015
Correctional Officer
Pasquotank Correctional Institution
11.2009 - 11.2012
Deck Electrician
Newport News Shipyard
02.2008 - 01.2009
Hazmat Certification
High School Diploma -
Northeastern High School
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