Brent Brooks
Glenn Heights,TX
Summary
Highly knowledgeable Operations Manager /Supervisor with experience in employee management and training, supervision over inbound and outbound in a warehouse setting, efficiently working in a fast paced environment, and detail oriented in maintaining quality control. I am motivated to obtain an Operations Manager or Supervisor position to utilize my experience and knowledge to improve warehouse efficiency and profitability through employee satisfaction and product control. I have strengthened several companies' revenue by successfully maintaining an accurate count on managed inventory. I have also been held accountable for ensuring outbound and inbound load (and unloading) accuracy and correct documentation with paperwork. Creating and implementing strategies for improving operational efficiency and accuracy are some of my strengths as well. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
10
10
years of professional experience
Work History
Fleet Manager
Dart Transit
10.2019 - 03.2023
- Fast paced working environment utilizing the best skills of time management, conflict resolution, attention to details and client (driver) relations and managing a fleet of 5060 drivers while working with them in all facets of the transportation industry
- Operated with one of the lowest turnover margins on a yearly basis (32%)
- Often nominated several of the drivers for certain awards based on outstanding service.
Operations Supervisor
Kenco Logistics Services
12.2017 - 08.2017
- Managed shipping and receiving departments consisting of 25-30 employees
- Checked the 6S standards daily, checked all of MHE equipment to make sure we were up to the standards, and recorded all employee timesheets in Ultipro
- Exceeded company objectives by maintaining efficient service to meet our client's needs
- Oversaw the day to day functions and made sure all items were received in, moved to the location, counted accurately and ready to be picked by our team on a daily basis
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
Operations Supervisor
Exel / DHL Logistics
10.2012 - 08.2017
- Managed the entire outbound aspect of the operation (Continental Tire)
- Had outstanding shipping measures and procedures during my time at Continental Tire
- Started out as a takeover and we kept as many of their employees as we could so we could gain familiarity of the business
- Daily throughput was set at 1.1M pounds, but we often exceeded it by typically doing 1.7M to 2.1M per day - winning our company many awards
- Conducted random checks of the loading docks (Discount Tire Cross Dock) making sure that all tires were labeled correctly and the tire was in the right area to be loaded in
- I was responsible for making sure all trucks were loaded and ready by shift's end - 60 trucks was the median of trucks we would often have (fluctuated considerably during peak season 100+)
- Conducted safety audits of the receiving and shipping docks to ensure the associate's safety.
Education
Diploma -
Ruston High School
Ruston, LA05.1994
Skills
- Safety Advocate
- Scheduled maintenance on all MHE
- Maintained inventory and location of products
- Leader in opening the building for 25 associates
- Responsible for maintaining accurate safety logs / QMS / and 4 PL service training
- Quality and timeline management / Inventory management logistics expertise
- Consistently met and exceeded goals and / or KPI
- Conflict resolution with effective leadership / customer service oriented
- Verbal and written communication / competent and efficient multi-tasker
- Employee scheduling and recruitment / ability to build a strong and reliable team
- Client account management / client's scheduling and shipping a priority
- Customer service, and supervision
- Customer Service Management
- Task Delegation
- Team Training
- Safety oversight
- Team Leadership
- Inventory Management
- Cycle counting
- Logistics Oversight
- Logistics Coordination
- Employee Supervision
Accomplishments
Associate Minister at Antioch Fellowship Missionary Baptist Church from 7/2014 - 1/2022
Associate Minister at Mt Tabor Missionary Baptist Church from 1/2022 to present
Head of the Men’s Ministries within the church
Completed a Basic Training of Chaplaincy in 2019 - gained a wealth of knowledge from the class as it was over 30 hours of training
Timeline
Fleet Manager
Dart Transit
10.2019 - 03.2023
Operations Supervisor
Kenco Logistics Services
12.2017 - 08.2017
Operations Supervisor
Exel / DHL Logistics
10.2012 - 08.2017
Diploma -
Ruston High School
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